Richard A. Smith
**** *********** **** abkap1@r.postjobfree.com
Appleton, WI 54915 920-***-****
SUMMARY OF QUALIFICATIONS
• Goal-oriented information technology professional with proven managerial and data
analysis abilities.
• Experience developing and maintaining multiple projects.
• Strong ability to expand existing business while developing new projects.
• Capable of quickly learning new products and concepts.
EMPLOYMENT HISTORY
Humana Inc., De Pere, WI, 2008-2010
Applications Consultant
• Development and maintenance of positive business communications between Information
Technology and other corporate departments.
• Assistance with developing project estimates from business requirements: analyze needs
and create specifications for several projects.
• Code and maintain current system applications. ( COBOL, DB2, IDMS, EZtrieve)
Omni Resources, Inc., Green Bay, WI, 1995- 2000
Consultant (2004-2008 and 1995-1998)
Account Manager (1998-2000)
• Created and implemented conversion of On-line Inventory system from Macro-level to
Command-level CICS for several Assembler and PL/1 programs.
• Directed the testing of several on-line assembler, PL/1, and COBOL programs with new
releases of CICS, QuickStart, and DB2 and made the required changes.
• Involved in the comprehensive program and file analysis required by “Year 2000” effort
for the OASIS Inventory system.
• Converted COBOL Payroll Program (for producing labor and payroll reports) to RPG III
using JDE files for input and output.
Pierce Manufacturing Inc., Appleton, WI, 2000-2004
Lead Business Analyst
• Developed and maintained positive business communications between Information
Technology and other corporate departments.
• Worked continuously with Product Development and Engineering Power Users to
maintain manufacturing process consistency.
• Analyzed, designed, and evaluated specifications to enhance engineering activities.
• Used SQL’s to maintain integrity of engineering-related data.
• Project leadership in development of an automatic process to accurately pick parts;
helped eliminate loss of critical parts and increase production efficiency.
• Development of an automatic “status change” reporting system to help monitor time
elapsed between statuses.
• Responded promptly to questions concerning computer use and applications while
providing Help Desk coverage for staff in three locations.
• Created security groups and group menus for all departments.
• Environment: AS/400 JDE OneWorld.
Richard A. Smith Resume Page 2
EMPLOYMENT HISTORY (continued)
CompuMasters Corporation, Appleton, WI, 2000
Account Manager
• Developed and maintained defined territory of public and private sector clients.
• Provided ongoing management/monitoring of consultant progress at client sites.
• Conducted consultant performance and salary reviews.
Cap Gemini America, Appleton, WI, 1984-1995
Consultant (1984-1991 and 1993-1995)
Manager of Professional Staff (1991-1993)
• Compiled and conducted annual consultant performance reviews.
• Helped recruiters with screening/hiring consultants.
• Assisted marketing representatives at client sites.
• Developed and presented training procedures as Branch Training Coordinator.
• Instructed and/or scheduled instructors; obtained materials and scheduled students.
• Developed and enhanced applications for AS/400 using RPG III; aided in System-38
conversion to AS/400 using RPG III.
• Assisted in the conversion of the Bill-of-Material files from IDMS to JDEdwards files.
• Project Leader for conversion of an Order Entry/Invoicing System from Data-Point RPG-
II to IBM-43xx CICS-COBOL, VSAM, RPG II.
• Project Leader developing a Customer Inquiry On-line/Batch System via COBOL-CICS.
• Developed purchasing application using IDMS ADS/O software on a 43xx DOS/VSE.
• Converted Order Entry/Invoicing process from Data-Point system written in RGP II to
IBM 4361 in COBOL-CICS, and batch RPG II.
Experience prior to 1984 includes Information technology positions with a hospital and
insurance company; accomplishments included the design and implementation of
Admit/Transfer/Discharge (ADT) system, a Pharmacy on-line order entry system, and a Cancer
Tumor Registry Package.
PROFESSIONAL DEVELOPMENT
Fox Valley Technical College, Appleton, WI
Earned Associate Degree – Computer Information Systems-Programming/Analyst
Currently enrolled in Web Development course to gain additional skills
Completed Dale Carnegie and Project Management seminars
VOLUNTEERISM
• Packerland Local User’s Group (PLUG) Treasurer
• Assist with church-sponsored activities and help with various events
• Participated in Hurricane Katrina clean-up efforts