Customer Service Medical Billing
Resume:
abkaok@r.postjobfree.com
Objective
Obtain a position as a team-player in a people-oriented organization where I can maximize my
customer-service experience in a challenging environment to achieve the corporate goals.
Profile
I am a warm outgoing personality and have the ability to interact effectively and in a
supportive manner with people of all ages and background .
I have the strong ability to work well under pressure and be accurate and efficient.
Professional Experience
Medical Billing Receptionist
03/2010- Present Medistar Billing Trumbull, CT.
Communication with internal departments
Post-in house charges
Reconcile claim acceptance/rejection reports
Update insurance and references medical files for clients and follow-up department
Answer Billspro query log
Correct Demographic Exception Reports
Print Demographics for Patients acct.
Add Doctors and Doctor Codes to system
Send patient statements
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Release data entry batches
File all superbill and corresponding documents
Filing by color coding and entity information
Purge files every month and make new folders
Export Superbills
Scan/Fax/ Mail patient information
Shift Manager
3/2008-12/2008 Wingstop Corporation
Strong relationship with customers due to excellent communication skills
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Very professional and reliable
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Great cost analysis, expense control, training and quality management
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Powerful leadership skills and strong ability to manage and motivate staff
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Wait staff and kitchen supervision
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Ensuring food and beverage quality
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Opening and Closing
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Purchasing supplies and equipment to ensure quality and timely delivery of
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supplies
Key sales and Marketing skills
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Maintaining strong relationship with food and beverage vendors
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Customer Service Rep.
2/2007-3/2008 Sitel(Inbound Call Center)
Establishment of general greeting and customer service procedures
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Answered inbound calls in support of customers needs
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Helped with technical support
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Handle complaints
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Fix problems or suggest solutions
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Exercising judgment and initiative
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Operate computer terminal to enter payments, new accounts, changes to
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existing accounts, and related information
Faxed paper work to and from customers
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Volunteer Services:
Volunteer Services: 10-1-2008: Present
Name and Location of Company: United House Of Prayer For All People
Your Title: Youth Secretary
Job Duties and Accomplishments:
Dealing with Confidential Information
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perform general office duties and accounting functions
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help clergy with members financial donations on the application excel
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Handle cash that is used for church offering, tithes, and any other financial
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donations at the church offering table
handle basic paperwork that allows the church clergy to see where and who
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gave money.
help make documents for the church programs, services, and any other situation
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that people need to be informed.
Computer Skills
• Can type up to 45 wpm with a great accuracy rate
• Great organization skills
• Very independent with minimal supervision
• Strong analytical and problem solving skills
• Excellent phone etiquette
• Super communication skills
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