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Customer Service Manager

Location:
Sturtevant, WI, 53177
Posted:
October 04, 2010

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Resume:

MYRA SMITH

***** *** ****** – Lot **

Sturtevant, WI 53177

Cell: 262-***-****

abkao0@r.postjobfree.com

Objective To obtain an administrative position as either a manager or assistant where

I can utilize my computer, secretarial and management skills.

Professional Microsoft Word EQMS Maintenance Program Typing 80/wpm

Skills Microsoft Excel INFOWORKS Hand Dictation/Translate

Microsoft Outlook SETROUTE Management Skills

Peachtree Quickbooks

Employment History

August 2008 – August 2010 EQMS Start Up Clerk - Bechtel, Inc. – Oak Creek, WI

A full time (temporary position 8-10 hrs/day. Starting inputting approximately 2,000 equipment ID’s for

maintenance purposes to distribute to mechanical and electrical technicians and returned to me for

imputing findings and information used to advise the owner (WE Energies) on how we produced and

maintained their equipment prior to turning over to them. Worked with Document & Project Control

inputting maintenance history reports and activity into INFOWORKS program as well as turnover

packages in order to turn the project over to WE Energies.

June 2005 – July 2008 Title Application/Secretary -Lighthouse Title Services, Ltd. – Racine, WI

My position also allowed me to work in the customer service area and assist wherever needed for company

functions. Multi-tasking is an important part of this position. Typist for Title Commitments/Search & Holds and

Letter Reports. This is a very small company and no longer in business.

June 2004 – January 2005 Crosswinds Development – Sturtevant, WI

A full time (temporary) position as Secretary/Scheduler for new construction condominium ranch and two story

homes. Duties included working with contractors and owners making sure that each stage of their custom

construction was followed closely and completion coincided with closing dates established when unit was

purchased. When the project was sold out; the position was terminated.

March 2000 – December 2003 Customer Service/Office Manager - Digital Imaging Group, Inc. –

Kenosha, WI

A full time position as Customer Service/Office Manager to the president of the company. Duties included mail

distribution, invoicing, creating purchase orders, contact with vendors re: receivables and payables, keeping

current records in order to keep inventory costs current and/or reduce expenses. Creating quotes and invoices

using Peachtree Accounting as well as compiling monthly sales and use tax reports, monthly employee and year

end taxes. Working closely with the president regarding daily production schedules and assisting where needed

in the production department print, trimming and finishing laser jet printed products and cut vinyl lettering.

August 1989 – February 2000 Co-Owner of Vital Signs in Somers, WI

Hand painted and custom vinyl lettering machine-cut and applied to various substances. Part owner with my

husband. Office manager/Secretary handling all aspects of office, purchasing, accounting and working with the

general public (walk-ins and out of the office appointments). Responsible for laying out of all graphic design

signage, cutting vinyl and finishing of products. Closed the business in 2000 due to husband’s illness.

1985 – 1989 Jockey International, Inc. – Kenosha, WI

Sportswear Planning Manager – Responsible for updating the sportswear inventory on a daily basis according to

product code, color, size and availability in order to assist the sales staff.

1971 – 1985 Jockey International, Inc. – Kenosha, WI

International Division Secretary – worked with three gentlemen as secretary taking shorthand, typing letters,

transcribing, working in conjunction with other department heads in order to compile various export

documentation necessary for shipping products overseas. Assisted the legal department when needed.

Personal references available upon request.



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