Human Resources Manager
Resume:
KATHRYN HENDRY, PHR
805-***-**** or 805-***-**** cell
Email - ********@*********.***
Paso Robles, California 93446
SUMMARY: Persuasive and well-organized leader with experience in
organizational development, benefits, employee relations, health and safety
and all related activities in the human resources realm. A certified
mediator with skills in conflict management and negotiations. Will develop
and manage diverse human resource functions while demonstrating bottom line
orientation
Experience:
Native Trails, Inc. San Luis Obispo,
California
Human Resources Manager July 2007 - Current
o Newly created position - Created human resources department and
infrastructure; policy & procedure handbook, performance appraisal
system, job descriptions, compensation structure, OSHA compliance,
etc.
o Implemented and continually manages payroll and online HRIS function
through Paychex, Inc. payroll services
o Implemented and maintains automated time and attendance system and
process with an outside vendor - integrated with payroll system
o Recruits for all company staff and senior level management positions
utilizing local and national job boards, outside recruiters and
various trade publications
o Ensures compliance with state and federal employment laws - guides all
levels of management in interpretation and application of employment
law
o Provides counsel to management and employees to minimize work place
conflicts and maintain morale
o Manages worker's compensation process
o Administers all benefit plans - Health, Dental, FSA, 401k, AFLAC
o Successful in securing a $47K contract with the state of California
ETP funds to invest in training at all levels in the organization
o Created and implemented specialized HR Manager's Handbook to help
management team navigate through employment issues and relations to
protect the company from litigation and maintain healthy working
conditions for it's employees
Human Resources Association of the Central Coast (HRACC) Currently Serving
Two Year Term - 2010 to 2012
VP Professional Development (Volunteer)
o Responsibilities - Secure experts in HR issues and practices (legal
and professional) to provide ongoing education and resources for
membership at large
Creative Mediation San Luis Obispo,
California
Small Claims Court Mediator (Volunteer) July 2007 -
Current
o Volunteer Mediator - Helping conflicting parties to find mutually
agreed upon solutions to disputes rather than a court imposed solution
LifeSteps San Luis Obispo, California
Human Resources Consultant (Temporary) June 2007 August 2007
o Searched and recruited a human resources manager for this social
service entity
o Managed routine HR function during incumbent's vacancy
MasterPieces Puzzle Company
Tucson, Arizona
Human Resources Manager
January 2005 to March 2006
(Spouse transferred back to
Calif.)
o Newly created position - Worked directly with the Executive Management
Team to create human resources department for this multi-state
business along with infrastructure to support corporate policies and
programs
o Ensured processes were in place to meet Federal and State Compliance
in employment practices
o Created employee policy and procedure handbooks for corporate and
warehousing personnel, instituted application for employment that
reflected current employer disclaimers and statements (at will, equal
opportunity, etc.)
o Worked with management team to create job descriptions and implemented
a standard performance appraisal system - Implemented a HRIS system
and Time and Attendance reporting system (Paychex's Time in a Box)
o Educated, coached and mentored management team members in HR related
issues - employment law, compensation issues, conflict resolution,
best practices in hiring and interviewing
o Managed and processed payroll, new hire processing, employee files,
and benefits administration for approximately 75 employees in four
different states
o Safety and health administrator - for Warehousing operations in
Indiana - Ensuring OSHA regulations are in place Managed Worker's
Compensation issues and claims
o Provided counsel to employees to minimize work place conflicts and
maintain morale
o Recruited for talent as openings occurred utilizing a variety of
mediums to attract candidates, such as job boards, trade websites, job
fairs, direct hire and temporary agencies
Signature Theatres Management Company San
Ramon, California
Director of Human Resources
April 2003 to June 2004 (Company Sold to Major Competitor)
o Provided leadership throughout organization and organizational
development functions for this 1000+ employee entity with 30 theatres
in California, Montana and Hawaii
o Played a lead role in creating a work environment that reflects
company values and makes the work experience productive and
challenging
o Provided advice and counsel to senior management regarding the
employment of staff, including hiring, job descriptions, retention and
termination
o Created, managed and contributed to staff development programs and
initiatives;
Developed and managed employee performance accountability systems
(goal-setting, performance evaluation and promotions)
o Provided leadership in developing, recommending and implementing staff
policies and procedures related to the above topics and drafts and
updates staff handbook
o Provided management oversight and recommended changes in employee
compensation, including establishing classification levels and salary
ranges; plan administrator for employee benefits
o Directed work place safety operations and served as chairperson for
safety committee
o Headed compliance with all applicable HR legal responsibilities
o Ultimate responsibility for the payroll function in conjunction with
Finance and Operations and a third party provider (ADP)
Total Western,
Inc.
Richmond, California
HR/Safety/Personnel Supervisor
April 2002 - October 2002 (Company Downsized Dept.)
o Planned and implemented new hire activities; recruitment, applicant
screenings, drug & alcohol processing and reporting
o Recruited individuals with proper talents and skills for various
client sites
o Employee relations - ensured that all policies were conveyed and
understood by all individuals, assisted in answering questions
regarding company sponsored programs - maintained OSHA 300 log and
worker's compensation processing and reporting, conducted
investigations as needed
o Revamped and updated safety training curriculum and course materials
o Conducted safety training and related reporting tools to ensure
compliance with local and state agencies
o Conducted safety inspections at various client sites
o Researched and ensured compliance with various state and local
government agencies (DOT, DOL, OSHA)
JSJ Electrical Display
Corp. Benicia,
California
HR Generalist/Administrative Manager
April 2001 - April 2002
o Administered and maintained company 401K program, health and dental
plans
o Ensured all personnel records were maintained and in compliance with
state/federal regulations
o Managed corporate safety program: Safety meetings, OSHA compliance,
IIPP program
o Managed worker's compensation reporting - Insurance reports, COBRA
administration, worker's compensation claims
o Developed and implemented personnel policies and procedures per
management directives
o Managed payroll processing for hourly and salaried personnel
o Managed paid time off accruals for all employees and AR/AP processing
and reporting
o State and federal tax reporting (weekly, quarterly & yearly) including
State Board of Equalization Reports
Education: ALLAN HANCOCK COLLEGE, Santa Maria, California
A.S. Degree - Business Administration
Washington State University, Pullman, Washington
Social Science Major - 18 Semester Units towards BS
Degree
Chapman University, Concord,
California
Certificate in Professional HR Management
SHRM Credential - Professional Human Resources
Practitioner (PHR) Current Certification to 2014
Certified Mediator - Institute for Conflict Management -
2007
Software: Advanced Proficiency in MS Word, PowerPoint, Excel;
QuickBooks Pro 2001; ACT 4.0; Windows 95, 98 & 2000;
Outlook and Visio 5.0, PeopleTrak (HRIS), Paychex Payroll & HRIS
& Time/attendance Softwar
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