JACK Garforth
***** ********* **** ( SOLON, OH **139 440-***-**** (H) 216-***-****
(C) ( abkan0@r.postjobfree.com
Operations / Manufacturing Leader
. Strategic, decisive and well-organized leader, who is goal oriented and
driven by results. Full P&L Responsibility.
. Broad organizational, customer, supplier, and marketing perspective to
achieving operational goals.
. Champion of continuous improvements in safety, quality, productivity,
process efficiencies, and cost reduction. (Lean Manufacturing, Six Sigma
tools, Kaizen, Kanban, TPS, 5S)
. Passionate about training and people development. Builds cohesive teams
that understand key metrics and impact the bottom line. Excellent
interpersonal, communication, analytical, and facilitation skills.
experience
DVUV, LLC - Cleveland, OH (2010)
Developer and Applicator of UV cured Powder Coat Finishes for MDF and other
heat sensitive substrates.
Operations Manager (March - August 2010)
Hired for this newly created position to ready Company for its next phase
of growth. Responsible for Production, Quality, Process Improvement, and
vendor development. Downsized along with other employees due to lack of
business.
. Developed and implemented SOPs and Data Sheets for all production parts
to eliminate process variability and as a training tool for all current
and future employees.
. Instituted new program to burn off built up paint on part hooks
improving paint coverage quality and run time 10%.
. Designed and utilized new Information Center charts displaying trends
for all key metrics. Educated workforce on how to read them and how they
impact the results shown.
. Improved communications and plant readiness for incoming materials by
posting daily production, shipping, and receiving information on shop
floor monitor. Safety, Quality, and Efficiency updates were in
development.
. Worked with Bureau of Workers Compensation - Safety Grant Program to
design and build devices addressing repetitive motion and ergonomic
issues that would have significant potential for reducing injuries and
LWD cases.
Amresco, inc. - Solon, OH (2008-2009)
Manufacturer and supplier of high-quality biochemicals and reagents for
molecular biology, life sciences, clinical, and histology areas of research
for companies worldwide. ISO and FDA regulated industry.
Sr. Production Manager (2008 - 2009)
Recruited to this role to lead efficient production, packaging, and
shipping of branded products and custom OEM orders to locations worldwide;
3 direct reports, 38 associates and numerous temps.
. Introduced systems workflows and segregation techniques to improve
quality and productivity, resulting in a 60% reduction in customer
complaints in 2009.
. Utilized Lean tools to improve productivity, capacity and efficiency.
Improved capacity 35% in OEM Kitting.
. Reintroduced 5S and Visual Basics to all teams. Restored safe work
environment with good housekeeping practices and weekly departmental
audits.
PATIO ENCLOSURES INC. - Macedonia, OH (2002-2008)
Privately held manufacturer and installer of sunroom products, with 30
company-owned branches and 15 dealers and franchises.
General Manager, Northeast Ohio Operations (January - August, 2008)
Led sales, installation, and efficient operations of this $4.5 MM business,
with full P&L responsibility, 10 direct reports, including commissioned
sales force, and total staff of 23. Worked closely with Marketing,
Advertising, & Manufacturing to improve lead generation, grow NE Ohio
presence, and maintain a smooth flow of products moving to customers.
. Increased 1Q08 Net Income 24% over 1Q07, while sales and installations
decreased 22% same period through numerous efficiency and cost
improvement projects.
. Motivated sales staff to meet / exceed established sales goals and
objectives by developing effective sales incentives.
. Improved material costs as percent of revenue through housekeeping and
organization projects in the warehouse.
. Re-focused on safety, achieving zero recordables, and customer service
improvements (completing quality surveys).
National Installation Manager, Sunroom Marketing Division (2006 - 2008)
Promoted into this newly created role to improve safety performance,
installation efficiency and management skills of installation leaders
across all company owned operations. Managed 30 Installation Managers and
$65 MM budget.
. Visited all 30 branches to observe and document operations to create
best practice processes which could be emulated across all locations;
coached installation manager; and created buy in for branch and
corporate success.
. Improved installation processes and reduced costs to achieve a gross
profit improvement of over $1 MM.
. Reduced recordable injuries by 53% in 2007 vs. 2006, a $500,000 P&L
improvement.
. Decreased Labor and Material at 80% of branches and reduced overall OT
by $250,000 in 2007.
Quality Manager, Manufacturing (2002 - 2006)
Led quality assurance, yield and continuous improvement projects across
entire batch manufacturing process that serviced 50 locations. Managed 4
direct reports.
. Moved culture from inspecting quality to one of building quality in and
making it right the first time.
. Improved quality and delivery performance of suppliers by opening new
lines of communication and providing feedback on a customized supplier
scorecard, reducing aluminum rejections 40%.
. Catalyst for numerous improvement projects that enhanced the bottom line
by $700,000 over 4 years.
LTV STEEL COMPANY - Cleveland, OH
$4 billion steel manufacturer with 14,000 USWA union and professional
employees nationwide. Company went bankrupt in 2001.
Plant Manager, L-S Electro Galvanizing Co. (2000 - 2002)
Led safety, quality, productivity, yield, costs, and overall P&L for this
$180 MM, 450,000 ton progressive automotive coating line, a JV between LTV
and Sumitomo Metals. Managed $20 MM budget and team of 80+ in a 24/7
operation.
. Increased productivity 15%, making these the most profitable years in
LSE's history by applying Kaizen and Process Improvement principles to
manufacturing process.
. Implemented strategies that cut scrap by 30% and rejections from
historic levels of 4-5% to below 2%.
. Facilitated and improved customer relations and sales through on-site
visits and problem resolution.
. Coached maintenance organization to move from a reactive to a proactive
state.
Quality Control Manager, Cleveland Works (1997 - 2000)
Responsible for Yield Improvements across entire Flat-Rolled operations,
where primary focus was width and length loss issues followed by
reprocessing, rejections, re-applications, and stock slab generation.
Managed staff of 3.
. Moved culture from unit to product optimization, resulting in $10+ MM
performance improvement in scrap and 7% increase in Prime Yield for a
$40 MM / year improvement.
. Supported Cold Roll Finishing operations, whose primary customer uses
steel for exposed automotive parts.
. Led design and launch of innovative Mentoring Program, mirrored at other
facilities and companies. Mentored 2.
Manager, Employee Development (1990 - 1997)
Led plant employee development and technical training effort for 8,000
salaried and hourly employees working at 3 facilities. Managed $7 MM budget
and 21 employees / contractors. Coordinated ISO and QS-9000 activities.
. Built development and succession plans, tracking high potential internal
candidates.
. Designed, furnished, and oversaw construction of 15,0002 ft. off-site
training facility on time and under budget.
. Secured $500,000 in training grants from the Ohio Industrial Training
Program (O.I.T.P.).
. Designed and implemented "Expanded Craft" Training Program for all
Maintenance employees.
. Presented nationwide on incorporating adult-learning patterns in
training programs for improved success.
. Core developer of the Career Development Program and LTV Science &
Technology Institute (CWRU).
Held operations management positions prior to 1990
Education / Training
BBA - Operations Management and Marketing - Ohio University - Athens, OH