Customer Service Representative

Career Objective:

Seek a position providing opportunities for professional and

personal growth.

Education

Kennesaw State University, Kennesaw, GA 2004-

2009

Bachelor of Business Administration, Major in Management

Work History

Select Advantage, New York, New York

2009-Present

Human resource Associate

. Coordinate and guide all new hires through the benefits

. Hiring procedure: reception, triage and distribution of all

resumes

. Schedule meetings with local and international candidates

. Answer calls of concerned candidates and guide them through

the immigration process

. Assist the business office in creating monthly reports and

completing payroll

. Verify new employees' status, process W-4 and Social

Security #

. Maintain daily filing of documents in employees' folders

and confidential documents

. Back up for reception when needed

. Create PowerPoint presentations for HR director,

. General typing help with H.R. generated correspondence

. General help with French Personnel for their employment

status in the United States.

Self Employed, College Park, GA 2005-

2008

Owned and managed a retail store, core skills includes:

. Customer management, inventory management, staff training,

in-store promotion, profit and loss management.

Shell Corporation, Chamblee, GA 2000-

2004

Customer Service Representative

. Provided customer and personnel assistance. Handled cash

intake, inventory control, and light maintenance. Trained

and scheduled new employees.

Professional Competencies

Fluent in both English and French, written and verbal

Expert in: Microsoft Word, Excel and Power Point, Outlook and

Internet Research Application.

Contact this candidate