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Sales Customer Service

Location:
Chattanooga, TN, 37415
Posted:
October 04, 2010

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Resume:

Sara Wexler

[***] ***-**** . abkakn@r.postjobfree.com

**** ******* ***** . ***********, ** 37415

Communications Specialist. . . . . . administrative . writing .

editing

I am a college graduate with a degree in Communications who has worked for

more than 10 years in advertising and journalism. I've performed the full

range of office duties, from filing and faxing to managing a small office.

During the economic recession I've found work as a freelance editor and

transcriptionist, as well as through temp services, but I'm looking forward

to reestablishing a permanent, full-time career. Capabilities include:

. Microsoft Office . QuarkXpress . Data Entry

. Macintosh & Windows . Planning & Scheduling . Customer Service

. Internet Research . Transcription . 80+ wpm

. Writing . Editing (AP Style) .

Proofreading

Work Experience

ALJ Staff Assistant. . . . . . . . . . . RiverTrust . BCBS of Tennessee

. Kelly Services

July 2010 - present

. Receive Notices of Hearing, Decisions, Remands and Exhibit Lists from

the offices of Administrative Law Judges (ALJ)

. Enter data from ALJ offices into various business reporting systems

. Regularly use MAS, rTalis, Content Manager and Excel

. Communicate with ALJ offices to resolve issues concerning Notices of

Hearing

. Produce daily and monthly reports

Document Prep Associate. . . . BlueCross BlueShield of Tennessee .

Kelly Services

November 2009 - May 2010

. Sort and prepare NPI, UB and dental claims for scanning

. Handle incoming and interoffice BlueCross BlueShield mail, including

correspondence from practitioners, medical records, questionnaires,

enrollment forms and other types of communications

. Operate high-speed scanner

Editor / Transcriptionist. . . . . . . Self-Employed

2008 - 2009

. Worked as a freelance transcriptionist and editor

. Utilized a foot pedal and Express Scribe to transcribe audio into Word

documents

. Edited verbatim transcripts of interviews for a national insurance

agency

. Responsible for marketing my services to prospective clients

. Contracted with both transcription companies and individual clients

Sales & Online Marketing. . . . . . MediaXchange . Easy Auction

2007 - 2008

. Worked for an individual who owned two companies

. Researched, wrote and posted ads for Ebay and other websites

. Served as a sales associate for a media store

. Performed opening and closing procedures

. Handled intake and pricing of new merchandise

. Managed bank transactions

Editor. . . . . . . . . . . . . . . . . . . . . . Hamilton County Herald

2003 - 2007

. Editor of weekly business, real estate and legal newspaper

. Wrote news and feature articles, profiles and a review column

. Followed AP style in editing all newspaper content

. Served as the company liaison with the Chattanooga Bar Association and

the Chattanooga Association of Realtors, whose newsletters we published

. Represented the newspaper at all business and social events

. Other duties include: Photography, office management, advertising sales

and design

Production Coordinator. . . Chattanooga Times Free Press . HomeFinder

Magazine

. Helped produce a 64-page monthly real estate publication

. Coordinated advertising copy, photos and layout

. Worked closely with advertisers, sales staff and graphic design team

. Developed and maintained electronic database of advertisers, saving

thousands of dollars annually in printing and mailing expenses

Education. . . . . . . . . . University of Tennessee at Chattanooga

. BA in Communications, with a concentration in writing

. English minor

. Marching and concert bands

. I was a paid staff member of the University Echo, the school newspaper,

serving first as a reporter and then as copy editor

Community Service

. Teach AWANA throughout the school year

. Preschool program co-director for Vacation Bible School

. Write for my church newsletter

References

Barbara O'Neal, M.D. Phil Winget Luanne Staub

Medical Director Owner Sales Exec.

RiverTrust Solutions MediaXchange & Chatt. Times Free Press

BCBST Easy Auction [423] 227-6586

[423] 718-2608 [205] 862-8650



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