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Customer Service Training

Location:
Arlington, TX, 76017
Posted:
October 04, 2010

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Resume:

Derrick Bohannon

Areas of Expertise

Blue Print Reading

All Areas of Wood Frame Construction

Steel Stud Framing

All Areas of MEP Installation

All Areas of Finish Out

Civil work pertaining to projects

Contractor Management

Owner/Customer Satisfaction

Industry Experience

Multi Family HVAC and Electrical

Purchasing and Estimating

Custom Home Hydro Systems

Commercial Chillers and Boilers

Residential HVAC

Reclaiming Technician

Computer Applications

Productivity Applications

- Excel

- Word

- PowerPoint

- Outlook

- Works

- WordPerfect

Education/Qualifications

. Management Development Training

. Safety Focus Four Certified

. ADA Training

. Managing Within The Law Training

. Quality Management Training

. Fire and Safety Training

. Technical Training

. LG Appliance Training

. Weatherization Training

. EPA/SWPPP Training

. 10 hour OSHA certification

. Whirlpool Appliance Training

. Maytag Appliance Training

. Air Monitoring and Balance Training

. Customer Service Training

. CPR/First Aid Training

. HAZMAT Training

Objective

. Results-driven Area HVAC Technician with over 7 years of experience

in construction seeking an opportunity with a reputable company.

Excellent analytical and problem solving skills. Able to work under

pressure in fast paced, time-sensitive environments. Experienced in

analyzing and streamlining systems and operations to increase

productivity, quality, and efficiency. Proven ability to manage people

and projects from planning through execution.

Positions Held

E3 Solutions

HVAC Technician 01/2010-

Present

Sears Roebuck HomeAppliance/Refrigeration Repair

Technician

10/08-01/2010

Lennox Industries Maintenance

Technician

01/08-05/08

Spiller Heating and Air Heating and Air

Technician

08/05-03/07

Acme Contracting Construction Maintenance

02/05-

06/07

Qualifications

. Organized, enthusiastic management professional; willing to hear new

ideas and go the extra mile to improve performance.

. Possess strong interpersonal skills; able to work effectively with

individuals on all levels.

. Demonstrated ability to develop and maintain sound business

relationships with internal and external customers, anticipating their

needs.

. Strong problem resolution skills; able to efficiently and effectively

prioritize and delegate a broad range of responsibilities to

consistently meet deadlines.

. Catalyst for change, transformation, and performance improvement.

Achieved reputation as a resource person, motivator, problem solver,

troubleshooter, and creative turnaround manager.

Education

. Altheimer High School/Diploma 05/99

Altheimer Arkansas

. Southeast Arkansas College 08/04-05/06

ASS Industrial Maintenance and Technical

Certificate for HVAC/R

. American Intercontinental University 02/2010-Present

Pursuing Business Management Degree

Derrick Bohannon

818 Cornfield Dr. Arlington, TX 76017

abkai6@r.postjobfree.com, Mobile # 870-***-****



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