Customer Service Supply Chain
Resume:
Clay Longwith **********@*****.***
*** **** ****** ****** *******, GA. 307**-***-***-
LOGISTICS ? SUPPLY CHAIN ? TRANSPORTATION ? CUSTOMER SERVICE
Uniquely well qualified for posit ions requiring superb
communications, seasoned logistical operations experience, and a results
driven, positive attitude.
EDUCATION
Present
University of Phoenix-Online
BS In Logistics and Distribution Management
COMPUTER SKILLS
SAP
Oracle
AS/400
Internet
Microsoft Excel, Power Point, Word, Access, Outlook
APO
JDE-Citrix
Multiple Online Freight Management, Scheduling, and Logistics programs
ACTIVITIES
*Church Member
*Assistant Coach For Girls Softball Team
*Lions Club Member
SUMMARY OF QUALIFICATIONS
. Strong communication skills with people of all levels and roles
. Driven to learn and excel at all tasks and challenges
. Enthusiastic and willing to assume increased responsibility
. Dedicated team player with an ability to produce positive results
. Experienced in balancing priorities for short-term and long-range
goals
. Able to coordinate multiple projects and meet deadlines under pressure
. Experienced working in a Six Sigma, lean, manufacturing and
distribution setting
PROFESSIONAL EXPERIENCE
Kenco Logistic Services, LLC
Chattanooga, TN
Inbound/Outbound Planner Onsite with General Mills
October 2005 - July2010
o Order product in to insure that all outbound orders are fulfilled
100%.
o Order in and maintain inventory levels for IGPS pallets.
o Communicate information in a tactful and positive manner with
management and team members at all times.
o Coordinate all inbound and outbound CSX Rail Road car movement.
Processed waybills, and paid or disputed all demurrage bills.
o Systematically set up all new product codes and promotions.
o Assisted in developing SOP's and value stream mapping.
Spectrum Brands
Akron, OH
Shipping and Receiving Coordinator
January 2005 - August 2005
o Managed third shift shipping office to coordinate all inbound and
outbound shipments.
o Processed billing for all inbound and outbound shipments.
o Managed traffic and dock assignments with all carriers.
o Communicated directly with manufacturing plant to insure that
nightly shuttle loads were loaded correctly and running on
schedule.
U.S.Xpress Enterprises
Chattanooga, TN
Damage Control Specialist
May 2000 - November 2004
o Managed all handling and repairs of accident damaged trucks and
trailers.
o Developed and implemented a nationwide parts pricing structure.
o Established and maintained a network database of over 50 body shops
and repair facilities which helped standardize the repair process
for the entire fleet of over 5,000 trucks and 17,000 trailers.
o Coordinated with local and state police and insurance adjusters to
insure that the claim was handled with a strong sense of urgency
and an impeccable attention to detail.
Covenant Transport
Chattanooga, TN
Dispatcher-Load Planner
February 1998 - April 2000
o Managed as many as 40 dedicated trucks for Eagle Air Freight
account.
o Planned loads and built them via AS/400 computer system,
dispatched, scheduled, and tracked all critical loads. Displayed
exceptional detail to all matters due to the time sensitive
critical freight.
o Brokered loads to third party carriers as necessary in order to
maintain a superior level of customer service and
Freightliner of Chattanooga
Chattanooga, TN
Service Advisor/Writer
March 1997 - February 1998
o Created work orders and advised customers of repairs needed on
their vehicles.
o Handled all direct accounts. Processed all invoices and billing and
filed warranty as needed.
o Tracked all repairs and scheduled fleet maintenance as needed.
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