Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Antioch, CA, 94531
Posted:
October 04, 2010

Contact this candidate

Resume:

**** ******** ***925-***-****, Antioch, Ca • abka9f@r.postjobfree.com

BERTIE A PEREZ

Summary

An Administrative, Marketing and Office Professional seeking a position where I can use my vast

knowledge and skills. Many years demonstrated success in marketing, accounts receivables,

training, sales, event planning and Administrative support. Expertise in customer service,

negotiation/time management techniques. Strong organizational, proofreading skills with the ability

to work independently or as a team player and prioritize a heavy work load.

Experience

5/2006-4/2008 Siemens Energy & Automation Concord, CA

Senior Administrative Assistant

Provide administrative and clerical support in a reception capacity within the Western

Region

Responsible for setting up new hires with network and intranet access upon on boarding

Ordering computers, software and cell phones

Resolution of outstanding items on the CAIDS Report

Open work orders for the Field Service Engineers

Ordering equipment or parts for service jobs

Responsible for ordering all office supplies/services

Mailing / preparation of UPS/FedEx packages

Special projects as assigned for office personnel/region

Arrange travel/ hotels/transportation

Update and maintain Western Regions phone listing

Make arrangement for BOA’s meeting facilities – dinners, hotels, flights and team building

events.

New customer set-ups, venders and Purchase Order Requisitions

•Reconcile expense reports for Managers and all CSR's

•Resolve issues with overhead bills

•Negotiate contracts with venders

•Train all new Administrative Assistants in the Western Region

•Reconcile and input expense reports

5/2002-3/2006 Lehigh Southwest Cement Company Concord, Ca

Administrative Assistant/Office Assistant

Provided administrative and clerical support in a reception capacity to office staff.

Responsible for wireless users and office land line changes/problems/ additions.

Update and maintain office directories and phone lists.

Update the Company’s three Employee Handbooks annually.

Procurement of office equipment and supplies

Prepare FedEx and Ups packages for shipping, handle all incoming and out going mail

Scan and archive accounts payable/receivable invoices, bills of lading and sales tax forms

(W-9) into the SAP system.

Process expense reports and make travel arrangements.

Plan and execute Company events.

• Maintain and negotiate contracts and leases for office equipment

• Special projects as assigned

7/1968-2000 Levi Strauss & Company San Francisco, Ca

Event Planner/Merchandising and Coordination

Assisted Marketing in the coordination and production of the Telemarketing and Dockers

product line sales catalog six times per year.

Attended new line release meetings and assisted in the selection of finished photos for

catalog printing.

Responsible for ordering and maintaining the sample lines for the Corporate Sales

Personnel

Proofread ad copy and line list information before final printing.

Trade Shows/Special Projects

Collaborated with set designers, merchandisers and venders to accommodate needs for the

trade shows.

Coordinated and organized all aspects of trade shows which typically covered 6000 square

foot of space.

Supervised set up from start to finish/. Interfaced with the various convention personnel,

freight companies, booth trimmers, production companies and temporary labor agencies.

Marketing/Sales Promotion and Customer Service

Executed sales activity for assigned territory of retail stores to achieve targeted sales

volume.

Provided efficient customer service including account/territory management and

participation in regional trade shows.

Responsible for 1-25 major accounts with yearly volume of $2-25 million per account

Responsible for 1500 geographic accounts with total annual receivables of 60 million;

recommended suspension of shipments to avoid further risk.

Accounts Receivables Supervisor

As an Accounts Receivables Supervisor, responsible for training, development and

implementing activities of seventeen Receivables Clerks involved in cash application and

claims resolution.

Trained in the areas of investigating, analyzing, troubleshooting, employee relations and

problem resolution.

Developed an expertise in collection, claims, and credit functions and cash application.

Computer Skills:

Microsoft Office, SAP, SSAM, People Soft

Adobe Acrobat, JobScope

Education

City College of SF. General Business San Francisco, Ca

Dun & Bradstreet/ Company Sponsored Seminars and course

Effective Communication, Financial Statement Analysis, Time Management, Supervising

for Managers, Managing Interpersonal Relations, Overview of Merchandising, Ratio

Analysis, Writing for Work, Total Quality, Careful Communication, Preventing Workplace

Harassment, Antitrust Overview, Recognizing Confilict of Interest

References

References are available on request.



Contact this candidate