Customer Service Sales

**** ***** ***** *** ** N • V I R G I N I A BEAC H,V A 23462

P H O N E 4 0 1 5 7 3 8 3 8 6 • E - M A I L S T E P H 2 2 R@HO T M A I L . C O M

HILDA P BAEZ

OBJ EC T I V E

Seeking a position in the customer service industry that

w ill allow me to exhibit my experience and skills in this

f ield.

H I G H L I G H T S OF QUA L I F I C A T I O N S

Trilingual

English, Spanish, Dutch

Reliable

Dependable

Multitask

ED UCA T I O N

2008-Present Tidewater Community College Virginia

Beach, VA 23462

Current GPA: 3.0

Expected graduation with A.S.: May 2013

Working toward a BS of Civil Engineering

2007- 2008 Community College of RI

Providence, RI 02905

General Studies 9 Credits

Maintained a GPA of 3.5

SK I L L S

Excellent

oral and written

communication

skills

P

HILDA BAEZ PAGE 1 OF 2-401-***-****

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P ROFESS IO N

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E XPER I E N C E

4/2008-5/2010 HSBC North America

Chesapeake, VA, 23320

B ilingual Collections Representative

Taking inbound & outbound calls; an average of 25-50

contacts daily.

Responsible for outbound Spanish calls; with an

average of 20-30 contacts daily.

2006-2007 Yell-0-Glow Corp.

Providence, RI 02907

HILDA BAEZ PAGE 2 OF 2-401-***-****

B ranch Manager’s Secretary/Cashiers Supervisor

Processing data entry; Creating sales & purchase

orders.

Responsible of filing & Cashiers.

2005- 2006 Restaurant Depot Cranston, RI 02907

Cashier Supervisor

Hired as a Sales Associate and/or Receptionist

Ending position as a Supervisor

Use of Cash Register, Computer, Microsoft Word,

Excel, Power Point.

2001-2003 Cool Cat N.V. Rotterdam,

T he Netherlands

Sales Associate

Greet all customers promptly and courteously as they

enter the store.

Find out the specific needs of each person that enter

the store.

REFERE NC ES

Available Upon Request.

HILDA BAEZ PAGE 1 OF 2-401-***-****

Contact this candidate