Katherine E. Pipkins
Maryville, TN 37801
abka8e@r.postjobfree.com
E D U C AT I O N
Maryville College Maryville, TN
Bachelor of Arts, Political Science May 2008
Activities: Senior Thesis: Hurricane Katrina and the State of Nature
Successful Completion of 4 year Comprehensive Exams
Mountain Challenge Program
Maryville College Scholarship Recipient
Ocean Springs High School Ocean Springs, MS
High School Diploma May 2004
Activities: National Honors Society
We the People Competition Program
Key Club
Mu Alpha Theta
WORK EXPERIENCE
Blackberry Farm Walland, TN
Front of House June 2007 April 2010
Back Waiter April 2010 June
2010
Front Waiter July 2010 Present
Responsible for managing reservations, tracking guest information, assisting with food and wine
events and any special projects requested by superiors
Created and implemented training program for Front of House
Assist dining room managers, chefs and servers in all daily restaurant operations
Manage back waiters during service while assisting guests with food and wine knowledge
Dancing Bear Lodge Townsend, TN
Front Desk Agent March 2010 – July 2010
Provide general support for all operations at Dancing Bear Lodge. Duties include, making
reservations, arrivals/departures, scheduling activities, setting up and overseeing breakfast and
general support for housekeeping, maintenance, kitchen and dining room
OTHER EXPERIENCE
Professional Skills
Proficient in all Microsoft Office programs including: Word, Excel, Outlook, Power Point, etc.
Typing speed approximately 60 WPM
Proficient skills in using OPERA, CONCEPT and INNfinity (hospitality software applications)
Experience with Point of Sales operating system
Volunteer Information
Boys and Girls Club (Seasonal 3 years)
Hurricane Katrina Relief (Aug. Sept. 2005)
Vacation Bible School (Seasonal 3 years)
REFERENCES
Ms. Laura Trent – Assistant Dining Room Manager
Blackberry Farm Walland, TN
Email Address: abka8e@r.postjobfree.com
Phone: 865-***-****
Reference Type: Personal/Professional
Mr. Nathan Osborne Restaurant Manager
Foothills Milling Company Maryville, TN
Phone: 865-***-****
Reference Type: Professional
Dr. Mark O’Gorman Associate Professor of Political Science
Maryville College Maryville, TN
Email Address: abka8e@r.postjobfree.com
Phone: 865-***-****
Reference Type: Personal