Human Resources Manager
Resume:
C A R L I N E T. J AC K S O N
**** ******** ****** *******, ******* 32829 8122 407-***-**** abka7l@r.postjobfree.com
H U M A N R E S O U RC E S C O O R D I N AT O R
Human Resources professional offering ten years of experience of versatile skills in Recruitment, Payroll and Administrative
support. Self motivated individual with exceptional organizational and analytical skills. Exceeds expectations; having a strong ability
to multi task priorities and meet tight deadlines without compromising quality of work.
Education & Skills
Ross High School, Brentwood, NY 1988
Education:
Human Resources Support HR Policies & Procedures
Records Management
Payroll Administration Executive Support
Office
Spreadsheets/Reporting
Skills: Recruitment Office Management
Database Administration
Orientation & On Event & Travel
Calendaring
Boarding Coordination
Computer
PeopleSoft
MS Word QuickBooks
Skills:
Taleo ATS
MS Excel ADP Easy Pay Net
Mploy Database
MS Outlook Paychex Preview
Professional Experience
STERLING HOME RETENTION SERVICES Altamonte Springs, FL
Administrative Assistant & HR/Payroll Administrator – Mar. 2009 to Feb. 2010
Results:
Provide high level administrative support to the Executive staff (CEO, COO & CFO) and
broad support to the management team and staff of a small start up company with less than 100
employees
Assist the HR Specialist with New Hire Orientation and Benefits Enrollment
Provide accounting support with Accounts Payables & Receivables, expense reports, petty
cash fund and preparing/maintaining payroll related records and reporting
Manage staff’s employment lifecycle from beginning to end
First point of contact for employees for Time and Attendance and Payroll
Process bi weekly payroll via QuickBooks; also have experience with ADP and Paychex
payroll systems. Maintain payroll information as required; Date entry for all time and attendance
and personnel transactions such as new hires, terminations, leave of absences, benefits deductions,
garnishments, promotions/transfers, etc.
Successfully manage the renewal process of industry related licensing requirements in all
50 states
C A R L I N E T. J AC K S O N
Phone: 407-***-**** Page 2
Direct Supervisor of the Receptionist; overseeing all front desk responsibilities such as
receipt and distribution of mail, ordering supplies, vendor service order requests and also serve as
backup for front desk coverage as needed
Washington Mutual bank, NOW Jp morgan chase Casselberry, FL
Human Resources Coordinator, Investment Services – Jan. 2005 thru Jan. 2009
Results:
Provide administrative support to multiple bank Officers as well as internal and external
recruitment support for up to five recruiters
Train Administrative Assistants supporting the business on HR related policies and
procedures
Professional Experience (continued)
Act as a problem identification and resolution resource by answering questions, providing
guidance, troubleshooting and following up with clients in resolving HR related issues
Responsible for opening/closing of requisitions within company regulatory and audit
compliance guidelines, review applications/resumes, screen calls, schedule interviews for
recruiters and/or hiring managers, facilitate the drug testing procedure, conduct candidate
employment references, manage background/fingerprint check requests, generate job offer or
declination letters, process new hire information and manage applicant profiles utilizing a
recruiting database
Administrative duties include; creating customized reports, preparing
daily/weekly/monthly reports with various deadlines, maintaining recruiter's and manager's
calendars, scheduling meetings, take and distribute meeting minutes, make travel arrangements,
prepare correspondence, and coordinate various recruiting projects as needed
Recruiter, Home Loans – Mar. 2001 thru Jan. 2005
Results:
Promoted to a Recruiter role after 1 year and 3 months of employment
Named 2003's top producer within our recruiting organization with a recruitment record
of over 550 new hires; to include management, sales and entry level positions
Filled over 100 positions within 30 days, twice in Q1 of 2003
Executed appropriate sourcing strategies to address business needs in challenging markets
while implementing cost effective recruiting activities
Provided guidance and one on one coaching sessions to hiring managers on HR related
policies, employee relations, compliance and hiring/interviewing best practices and procedures
Trained new recruiting team members on recruiting procedures, reporting, etc.
Managed internal/external candidate pipeline via Excel spreadsheets and Taleo database
Assisted Recruiting Coordinator with administrative tasks as needed
Human Resources Coordinator, Retail Banking – Dec. 1999 thru Mar. 2001
C A R L I N E T. J AC K S O N
Phone: 407-***-**** Page 3
Joined Washington Mutual Bank as a Contract Employee in Sept. 1999 and was hired
full time in Dec. 1999
FISERV HRIS/COMPENSATION SERVICE Melville, NY
Human Resources Payroll Coordinator – Sept. 1998 thru Aug. 1999
Results:
Served as a liaison between Citicorp and its national employee population as well as its
various vendors to provide benefits and compensation information
Assisted remote HR personnel with all telephone and written inquiries on payroll
procedures, system interfaces, benefits and Citicorp HR policies
Processed all payroll related transactions including termination's, severance's, leave of
absences, new hires, federal/state/civil garnishments, tuition reimbursements, company transfers,
conversions, taxes and other related requests
Assigned to the QC Team responsible for reviewing/approving all payroll service
transactions performed by the department to ensure procedures complied with Citicorp guidelines
Utilized internal accounting system (PARKS) to offset reports and vouchers to research
and resolve client initiated investigations regarding credit/debit postings to various cost centers
References
PROFESSIONAL REFERNCES PROVIDED UPON REQUEST
C A R L I N E T. J AC K S O N
9883 Biscotti Avenue Orlando, Florida 32829 8122 407-***-**** abka7l@r.postjobfree.com
References:
Relationship: Manager
1. Ronald C. Morgan
Company: Sterling Home Retention Services
Chief Executive Officer
Sterling Technology Solutions, LLC dba Dates: March 2009 – February 2010
Sterling Home Retention Services
215 North Westmonte Drive
Altamonte Springs, FL 32714
abka7l@r.postjobfree.com
Relationship: Manager
2. Michael A. Daniels
Company: Sterling Home Retention Services
Chief Operating Officer
Sterling Technology Solutions, LLC dba Dates: March 2009 – February 2010
Sterling Home Retention Services
215 North Westmonte Drive
C A R L I N E T. J AC K S O N
Phone: 407-***-**** Page 4
Altamonte Springs, FL 32714
abka7l@r.postjobfree.com
Relationship: Manager
3. Gregg A. Wasserman
Company: Sterling Home Retention Services
Chief Financial Officer
Sterling Technology Solutions, LLC dba Dates: June 2009 – February 2010
Sterling Home Retention Services
215 North Westmonte Drive
Altamonte Springs, FL 32714
abka7l@r.postjobfree.com
Relationship: Manager
Maritza Cordero
4.
Company: Washington Mutual Bank
Recruiting Manager
Dates: May 2004 – January 2009
Washington Mutual Bank now JP Morgan Chase
1397 Semoran Boulevard 3rd Floor
Casselberry, FL 32707
abka7l@r.postjobfree.com
Maggie Carrick
5. Relationship: Senior Recruiter
Company: Washington Mutual Bank
Senior Recruiter
Dates: December 1999 – January 2009
Washington Mutual Bank, now JP Morgan Chase
1397 Semoran Boulevard 3rd Floor
Casselberry, FL 32707
abka7l@r.postjobfree.com
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