Customer Service High School

Location:

Posted:

October 04, 2010

Regina Lara

Marietta, GA 30067

abka65@r.postjobfree.com

Objective

My objective is to obtain employment as a skillful, hardworking Front Desk Assistant that would

allow me to be a productive asset to the company that has a challenging and energetic

atmosphere. I will be able to fully utilize my knowledge and experience with patients that would

be of great value to the dental field.

Experience

Financial Administrator Manager

07/2008-07/2010, Alan C. Stein, DDS, Chattanooga, TN

Verified full breakdown of benefits for dental insurances, handled all billing questions, concerns

and complaints, collection calls on all past due accounts, processed all credit applications,

presented all dental treatment plans, processed duplication of x-rays for insurance purposes,

entered all insurance payments, sent past due accounts to lawyer's and collection agencies,

prepared bank deposits, helped schedule appointments, and helped check in and out patients.

Customer Service

09/2007-07/2008, Carpets of Dalton, Dalton, GA

Placed furniture orders, accounting, took payments, and scheduled furniture deliveries.

Receptionist (P/T- F/T)

09/ 2002-10/2006, David Drucker, M.D., Dalton, GA

Book keeping, answered all incoming calls, scheduled appointments, verified all medical

insurance benefits, entered Medicaid and Medicare payments, received co-payments, filed

medical claims, filed charts, pulled charts, checked in and out patients, scanned and updated

medical records.

Education

Dalton High School, Dalton, GA 30720

08/2001-05/2005 High School Diploma

Special skills and Qualifications

Self-Starter, fast learner, multi-task, bilingual fluent Spanish and English, Medappz, Dentrix G2

and G4, Microsoft Word, Microsoft, Outlook, PowerPoint, Excel

References

Available upon request