Customer Service Administrative Assistant
Resume:
JENNIFER SIMPSON **** South **th
East Avenue #***01
Tulsa, OK 74133
abka5c@r.postjobfree.com
EDUCATION
Northeastern State University, Broken Arrow, OK
Bachelor of Arts-Psychology, May 2010
Tulsa Community College, Tulsa, OK
Associate Degree-Liberal Arts, 2008
Jenks Beauty College, Jenks, OK
Cosmetology License, 2005
SKILLS
. Comprehensive knowledge of Microsoft Office (Word, Excel,
PowerPoint, and Outlook)
. Highly organized, detail orientated with strong customer service
skills
EXPERIENCE
Kumon of South Tulsa-Learning Center, Tulsa, OK January 2008 - June 2008
ADMINISTRATIVE ASSISTANT
. Provided administrative support to the owner of Kumon, the
faculty, and the business office
. Responsible for scheduling and preparing parent conferences
. Helped organize and assist at Kumon's annual awards ceremony
. Completed extensive monthly report on all 600 students
. Scheduled and greeted students and parents, answered multi-line
phone system, and purchased supplies
. Prepared daily documents, emails, letters, and outgoing mail
. Checked in students and prepared daily lesson packets as needed
Bahama Sun Tanning and Spa, Tulsa/Jenks, OK December 2006 - May 2007
ESTHETICIAN
. Specialized in skin care and performed numerous skin care
services
. Scheduled and performed appointments at both locations throughout
the day to accommodate clients' needs
. Responded to all client's requests, assisted with retail
purchases, and gave excellent client care
Beauty Brands Salon and Spa, Houston, TX October 2005- June 2006
ESTHETICIAN
. Provided superior client care and maintained the highest standard
of esthetics, resulting in repeat customers and increased retail
sales
. Requested by a manager to assist and train a newly graduated
cosmetologist with problem areas
. Answered multi-line phone system and scheduled appointments for
all salon and spa employees
. Regularly stocked and took inventory of merchandise for entire
salon and spa
. Greeted and assisted customers with retail purchases
. Assisted with organizing and stocking the interior of the salon
prior to opening day
Identity Salon, Tulsa, OK February 2005- July 2005
APPRENTICE
. Assisted senior stylists on a daily basis to learn skills and
gain experience
. Helped accommodate clients' needs and kept the salon orderly and
professional
Roly Poly Restaurant, Tulsa, OK July 2003 - February 2005
SHIFT LEADER
. Supervised numerous employees and responsible for training new
employees
. Ensured all employees performed their duties in a safe and timely
manner
. Kept the restaurant's daily operations flowing smoothly
. Assisted with stocking, arranging, and organizing the restaurant
prior to opening day
ADDITIONAL INFORMATION
. CPR and First Aid Certified
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