Customer Service Administrative Assistant
Resume:
Rosemarie Hyde-Farnsworth 443-***-****
PO Box ***, 21448 National Pike, NE ************@*****.***
Flintstone, MD 21530
Professional Profile:
Accounts Payables Payroll
Typing 30-40 wpm Data Entry 6,000 kpm
Retail Management Logistics Billing
Microsoft Word Microsoft Excel
Power Point People soft
Peach Tree Norvel Computer Systems
AS-400 Computer System Customer Service
Professional Experience:
Southern Eagle Manufacturing Administrative Assistant 12/2007 – Present
PO Box 195 301-***-****
Flintstone, MD 21530
• Set up and maintain maintenance records for all machinery
• Order and maintain stock equipment and supplies
• Assist in clean up and storing all materials from hand tools to extension
cords.
• Extensive Micro Soft Excel spreadsheets
• Create and maintain Accounts Payable
• Create and maintain Accounts receivables, banking deposits
• Maintain and collect personnel records for payroll
• Make travel arrangements, flight & hotel
• Accounts Payable/Accounts Recievables
The Commercial Group, LLC Administrative Assistant
1103 North Point Blvd, Ste 426 5/2007 – 12/2007
Baltimore, MD 21224 410-***-****
• Run back ground checks on clients using Fractural Data
• Typing all correspondence via Dictaphone
• Creating and tracking all project files using excel
• Scanning documents and creating presentation binders
• Making bank deposits, maintaining office supplies & equipment
• Using and maintaining postage meter
Remax Signature Part Time Evening Receptionist
8125 Wise Ave 4/2007 – 10/2007
Baltimore, MD 21222 410-***-****
• Answer 4 line telephones, Assist agents with MLS information using
Citrix
• Record appointments for various properties
• Give out key lock information for showings
• Set up conference rooms for settlements
• Opening & Closing of office
Cowan Systems, LLC Billing Clerk
1950 Hale Thorpe Farms Rd6/2005 – 11/2006
Baltimore, MD 21227 410-***-****
• Print all invoices entered by 23 satellite offices
• Maintain written record of weekly figures
• Scanning and Indexing required paperwork for invoices
• Answering and researching any billing errors
• Creating and Maintaining Written log of Customers billing addresses, phone
numbers and terms.
• Assisting in entering payroll information for drivers
• Assisting in Comdata data entry
• Ordering and maintaining supplies for department
• Mailing of all invoices as well as applying proper postage.
Atlantic Nationwide Trucking Secretary/Clerk
8230 Bletzer Road 9/2002 – 01/2005
Baltimore, MD 21222 410-***-****
• Assisting in dispatch Collecting POD & BOL
• Maintaining Driver’s Files Assign pro numbers to dispatch loads
• Assisting in payroll Business Collections for Receivables
• Billing for Container & Flat bed
• Maintaining office supplies Postage meter
• Answering phones & directing calls
Amports, Inc. Assistant Supervisor
2700 Broening Hwy 5/2002 – 8/2002
Baltimore, MD 21224 410-***-****
• Supervising & training Cover for Supervisors of other Departments
• Assisting in ground maintenance
• Entering payroll into AS-400 System
• Daily revenue sheets Attending Managers meetings
All Freight Distribution Dispatcher
6201 Seaforth Avenue 9/2001 – 5/2002
Baltimore, MD 21224 410-***-****
• Daily planning of Pick-up’s Dispatching Drivers
• Collecting logs & pod Writing daily dispatch sheets
• Tracking delivery’s Tracking per diem charges on containers
• Special request in packing containers for export
• Assist in DOT compliance audit
National Gypsum Company Cost Accounting Clerk
Newkirk Street 4/2001 – 8/2001
Baltimore, MD 21224 410-***-****
• Entry of production figures, using Midas System
• Entry of reclaim tickets Entering payables in PeopleSoft
• Wet loss entry into Excel Weekly payroll entry into Excel
• Assist new hires in assessment testing
• Greeting visitors Directing calls
• Process all incoming mail & distribution
Gallman Personnel Agency Accounting Clerk
Orangeburg, SC 8/2000 – 12/2000
• Local Hospital Accounts Payable Department
• Answering phones, directing calls
• Opening & processing invoices into Norvel System
• Manually reconciling bank deposits from various departments
• Assist in Purchasing Department
• Collecting and entering Purchase orders from various departments
• Audit each for pricing and approval, enter into Norvel System
DDI Transportation Secretary/Clerk
1675 Highland Ave 10/1995 – 12/1999
Baltimore, MD 21224 410-***-****
• Trace Rail Cars Get Authorization for Accessorial Charges
• Print out daily dispatch cards
• Collect POD’s & BOL’s Send pack to home office in Ashland,VA
• Assist in dispatch whenever needed
• High volume customer service
Education:
Alleghany College Medical Coding, 1/18/2009 – 5/10/2010
12401 Willowbrook Road SE Medical Terminology, Computer Literacy
Cumberland, MD 21502
New Horizons Learning Center Certificate 2001 & 2005
Woodlawn. Md Excel
Essex Communtiy College Certificate 1994
Baltimore, MD Accounting 101
Patapsco Senior High School Diploma 1976
Baltimore, Md
References:
Charles Brown Micro Economics Instructor/Consultant 410-***-****
Harford Community College ******@*******.***
Keith Williams 139 Oaklea Road, Harrisburg, PA 17110 717-***-****
NS Assistant Terminal Mgr. *****.********@******.***
Irvin Ney Owner of Southerneagle Mfg. 301-***-****
*************@*****.***
Sara Bender Medical Coding & Terminology Instructor
********@*****.***
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