MARK TUGGLE

**** * **** **** **** Apt ****

Derby, KS 67037

316-***-****

abka1u@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

I am equally comfortable managing people and/or projects. My communication

skills are top notch and I am extremely focused and results oriented. My

diverse background has prepared me to take on new challenges and turn them

into highly successful ventures.

EDUCATION

Masters of Business Administration (2005) GPA 3.63

UNIVERSITY OF PHOENIX WICHITA CAMPUS, Wichita, KS

Bachelor of Science in Management and Organizational Development (2003)

TABOR COLLEGE - WICHITA, Wichita, KS

PROFESSIONAL EXPERIENCE

Business Development

. Coordinated initial skill, supplemental, and refresher training for

over 600 employees annually

. Administered an on-the-job training program for over 1200 employees

. Executed an annual training budget in excess of $500,000

. Established and maintained bookkeeping system to balance employment

resources as well as obligated expenses and projections

. Store Manager for RadioShack leading the store in achieving gains in

sales and profits exceeding management's expectations by over 10

percent

. Recognized as the sole "Total Package" sales contest winner in

December 2008, Elite 21 Club member for October 2009, and a Winner

Circle member for 2009

Problem Solving/Communication

. Developed an employment authorization tracking and management system

. Implemented human resource policy decisions ensuring regulatory

compliance

. Established a life-cycle training program for human resource

generalists

. Led numerous cross-functional teams focused on addressing

organizational problems

. Developed a profit leading sales team

Strategic Planning

. Reported monthly employee development statistics and recommended

actions in anticipation of future needs

. Developed work center specific training programs to meet operational

objectives

. Assisted leadership in planning, directing, and managing human

resource initiatives and objective

. Established and followed-up on expectations and sales results

Mark Tuggle

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Counseling Advising

. Advised military members on Community College of the Air Force Degree

Requirements

. Conducted personal and professional development guidance to over 300

employees annually

. Informed employees and management of impact of benefit and

entitlement changes

. Assisted employees in defining career goals and establishing an action

plan to achieve those goals

Computer Skills

. Workgroup manager for over 40 networked work stations

. Advanced user on all Microsoft Office Applications

. Provided user level training for an ORACLE based Human Resource

Information System

. Provided training on employee initiated human resource information

system updates

. Managed a computerized testing facility which provided certification

testing for over 500 employees annually

EMPLOYMENT HISTORY

Verizon Wireless

2010 - Present Assistant Retail Sales Manager

2008 - 2010 Wireless Consultant

RadioShack Corporation

2007 - 2008 Store Manager

2006 - 2007 Management Trainee

2005 - 2006 Sales Associate

Kansas Air National Guard

McConnell AFB, KS 67221-9000

2003 - 2005 Base Education and Training Manager

2000 - 2003 Chief, Customer Support

1998 - 2000 Unit Training Manager

1989 - 1998 NCOIC, Maintenance Orderly Room

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