Quality Assurance Customer Service
Resume:
GARY G. WEISHAAR, MBA, CFE, CIG
SYKESVILLE, MARYLAND 21784
EMAIL: abka0f@r.postjobfree.com
EXPERIENCE
**** - ******* ********** ****** ********
Office of Inspector General
Assistant Inspector General
Leads office that is responsible for conducting and overseeing sensitive
and complex investigations into allegations of misconduct, fraud, waste or
abuse involving County employees, vendors and programs; Determines
investigative scope and goals of each allegation while directing
preliminary inquiries to determine merits of each complaint; Directs
investigations requiring a broad range of investigative techniques and
oversees the production of written reports of investigation containing
supporting facts and evidence identified in each case; Reviews interim
reports of investigations and audits to ensure progress is being made in
accordance with established standards of performance; Conducts oversight,
quality assurance and peer reviews of investigations and audits conducted
by the OIG; Maintains strong relationship with the County Council, Office
of Legislative Oversight, Office of Human Resources, Department of Police,
Office of County Attorney and the Office of the County Executive; Consults
with and provides subject matter expertise on County Ethics Program to
Ethics Commission, opinions and adjudications; Prepares and presents
reports and findings to the Ethics commission for remedial action;
Communicates information to the County Council, directors and other
departmental management on the status and results of investigations,
oversight reviews and/or special projects; Directs subordinates in
planning, organizing, and conducting investigations regarding a wide
variety of allegations; Makes recommendations for administrative action or
criminal prosecution; Provides and implements the vision and culture by
which the OIG performs its duties in support of its mission; Established
strong relationships and coordinates OIG programs with federal, state and
local officials and agencies whose cooperation and support are critical to
the OIG's mission; Provides proactive leadership, direction, guidance and
assistance to OIG staff in day-to-day operations and periodically reviews
procedures to ensure efficiency, effectiveness and responsiveness; Provides
professional leadership and management exemplifying the OIG's core mission
and the values of integrity, transparency, responsiveness, innovation,
fiscal accountability, customer service, results orientation and teamwork;
Adapts OIG methods and procedures to meet statutory, regulatory and
judicial changes and changes in operational needs; Makes timely, judicious
and informative decisions; Supports and monitors employee development by
guiding, coaching and mentoring OIG management on leadership and
operational issues; Represents the OIG at County Council hearings,
conferences, meetings, and other public functions and addresses
governmental, civic, and other groups as the guest speaker.
2005 - 2009 AARP
Director, Forensic Audit
Responsible for the design, implementation, process and monitoring of the
anti-fraud program for AARP; Directs the Forensic Audit team in fraud
detection, investigation and resolution; Directly conducted
audits/investigations of a highly sensitive and/or complex nature;
Collaborated with the Association's Chief Compliance Officer on complex and
material investigations; Directed investigations and audit teams on cases
of suspected fraud, waste and abuse by employees, management or third
parties, as well as fraudulent financial reporting on the part of
management; Prepared and presented reports of findings to AARP's Audit
Committee and Board of Directors; Prepared audit plans and risk assessments
for organization; Interacted and worked closely with all executive levels
of the Association including the Office of General Counsel, Human
Resources, and Finance while conducting investigations and other special
projects; Created policies, procedures and internal controls with a focus
on fraud related activities and investigational protocols; Served as
quality assurance Director on all reports issued; Administered the
Associations comprehensive policies and procedures for Ethics, Conflicts of
Interest, Employee Workplace Guidelines, Investigational Standards and
Whistleblower Program; Established and received Board approval for
mandatory ethics training for all employees; conducted mandatory ethics
training and seminars for entire Association; Maintained strong working
relationships with local, state and federal law enforcement agencies;
Provided guidance and remediation plans for ethics issues and potential
conflicts of interest; Maintained historical decisions on remediation plans
to ensure guidance and advice were consistent; Developed and presented the
Association-wide internal control/fraud prevention and detection
educational briefings; Served as a liaison to AARP executive management and
Board of Directors on fraud related matters, investigational best-practices
and compliance; Established procedures and guidelines for members of
Internal Audit staff; Developed and managed an electronic information
database for forensic investigative activity; Conducted trend analysis on
ethical violations and illicit activity impacting the Association thereby
instituting preventative measures and controls; Regularly conducted
research and networked with external experts to ensure AARP's Ethics
policy, compliance program, Conflicts of Interest, fraud prevention and
detection procedures were aligned with best practices; Participated in the
development of AARP audit policies and procedures; Managed staff
recruitment, retention, and professional development; Demonstrated World
Class cultural attributes and behaviors in all interactions; Confident
leader and results driven management style.
2004 - 2005 National Association of Credit Management
National Director, Asset Protection, Security and Risk Management
Directed and managed all activities, operations, and personnel of the Asset
Protection, Security, and Risk Management Group on a national and
international level; Expert in the areas of fraud detection, prevention and
prosecution; Expert in the investigation of internal integrity matters;
Conducted internal audit, internal control assurance, and regulatory
compliance to identify risks and opportunities for cost avoidance; Directed
activities involving the tracing, identification and recovery of lost
assets; Acted as a consultant for numerous Fortune 500 company's on
establishing their ethics programs, which included design, implementation,
training and monitoring; Assisted organizations in protecting brand value
through the assessment of risk and vulnerability to internal and external
fraud and misconduct; Utilized a variety of diagnostic and forensic
technology techniques to identify areas of risk; Conducted on-site
assessments to determine the efficient management of risk; Consultant on
Corporate Security and related issues for Members; Supervised, managed, and
motivated a professional team with backgrounds ranging from accounting to
law enforcement beyond the traditional financial reporting function;
Conducted numerous public speaking and training sessions on fraud
prevention waste and abuse; Maintained working knowledge of current
industry issues and trends; Prepared, managed and monitored departmental
budget and strategic plan; Negotiated contracts for NACM; Monitored federal
and state compliance issues related to all aspects of business unit;
Established and maintained strong communication and working relationships
with the Executive Committee and Board of Directors; Proficient in
interpersonal, relationship, and team building skills; Efficient with
Microsoft Word, Excel, PowerPoint, and Access.
1995 - 2004 Agency Insurance Company of Maryland, Inc.
Director, Special Investigations
Responsible for the development and implementation of investigative
policies and procedures pertaining to the Company's anti-fraud program for
the states of Maryland, Pennsylvania, Tennessee, Virginia and Florida;
Responsible for directing all internal investigations related to employee
and/or agent improprieties; Created manuals and standard operating
procedures for staff for investigating allegations of fraud, theft and
abuse; Prepared and presented cases for criminal prosecution; Evaluated and
developed systems and programs for external fraud and risk controls
relating to vendors and providers; Conducted extensive legal research on
compliance, liability, contractual and criminal law; Created and managed
company Ethics and Employee Conduct Program; Provided remediation plans for
any real or perceived issues that involved ethics or a Conflict of
Interest; Coordinated regulatory compliance program involving FCRA, FOI,
and HIPPA; Managed forensic accounting team on large and high exposure
cases relating to health-care and other service providers; Composed and
implemented database for fraud tracking purposes; Created automated fraud
and abuse detection system; Certified training instructor on fraud;
Conducted fraud awareness and training programs, Promoted company's fraud
program through regular contact with corporate, underwriting, and marketing
personnel; Prepared and maintained budgetary responsibilities for three
departments; Prepared anti-fraud plans for State Insurance Commissioners
Office; Maintained proficiency in and knowledge of state and federal
criminal statues and state regulations; Maintained strong working
relationships with local, state and federal law enforcement agencies;
Motivated self-starter; Excellent analytical and problem solving skills;
Effectively interacted with all levels of organization.
1993 - 1995 Colonial Insurance Company of California
Regional Director, Special Investigations Unit
Responsible for the development and implementation of the regional anti-
fraud program for the states of Delaware, Maryland and West Virginia;
Supervised a staff of nineteen; Prepared employee evaluations and
recommended annual salary adjustments; Audited files to ensure State
regulatory compliance; Maintained strong knowledge of criminal and civil
laws and litigation; Conducted fraud awareness and training programs for
entire staff and appointed agents and producers; Directed and managed
fraud, theft and abuse investigations relating to automobile theft, arson,
bodily injury, health-care providers, and industry vendors; Prepared and
presented files for criminal prosecution; Prepared anti-fraud plans for
State Insurance Commissioners Office.
1992 - 1993 State of Maryland - Injured Workers' Insurance Fund
Special Investigator - Special Investigations Unit
Investigated allegations of suspected fraudulent insurance claims;
Identified abusive practices on the part of attorneys, health-care
providers, and vendors; Prepared cases for indictment through the Office of
the Attorney General and local prosecutorial agencies; Established strong
working relationships with local, state and federal law enforcement
agencies; Expert in covert surveillance equipment; Planned and executed
training programs regarding fraud, waste and abuse; Promoted fraud
awareness programs including the development of an anti-fraud hot-line;
Developed departmental policies and procedures for investigations.
1981 - 1992 Baltimore City States Attorney's Office
Fraud Investigator
Investigated allegations of fraud perpetrated against the City of
Baltimore; Gathered, interpreted and applied evidence against defendants;
Interviewed witnesses with knowledge of complaint; Prepared and presented
evidence for Grand Jury review; Prepared reports and statements of charges
for supervisory approval.
EDUCATION
Georgetown University, Washington, DC
Master of Forensic Accounting - December 2010
Loyola College, Baltimore, Maryland
Master of Business Administration - May, 1999 - GPA: 3.86
Towson State University, Towson, Maryland
Bachelor of Science, Criminal Justice/Sociology - 1984
Catonsville Community College, Catonsville, Maryland
College of Computer Science 1984 - 1985
MEMBERSHIPS
> Certified Fraud Examiner
> Certified Inspector General
> Appointed to the Board of Trustees - National Multiple Sclerosis
Society - Audit Committee Member.
> Appointed as Audit Committee Member - Carroll County Public
Schools.
> Certified Claims Law Specialist
> Member of the American Bar Association; Criminal Justice
Designation
> Member of the International Association of Special Investigations
Units
> Member of the International Association of Auto Theft Investigators
> Member of the National Health Care Anti-Fraud Association
ACCOMPLISHMENTS
> Top Secret Security Clearance - PIN: 132006. SSBI - August 16,
2005
> Received Governor's Citation for Anti-Fraud initiatives.
> Appointed to the Governor's Executive Advisory Council on Fraud.
> Appointed to the Governor's Anti-Car Theft Committee.
> Appointed by the Maryland Insurance Administration as a certified
training instructor on fraud, waste and abuse.
> Reid Institute Certified - Criminal Interviewing and Interrogation.
> Completed "Basic and Advanced Criminal Investigation" course at the
Maryland State Police Instructional Academy.
> Completed Introduction and Advanced Arson Investigation School at
the Baltimore City Fire Academy.
> Completed Fire Safety Training offered by the Baltimore City Fire
Academy.
> Testified before numerous Grand Jury proceedings as well as
District and Circuit Court jurisdictions.
> Selected as "Employee of the Year" for Agency Insurance Company of
Maryland, Inc. in 1997, 1998, 2000 and Most Valuable Employee in
2001.
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