Medical Assistant Customer Service

Address: **** ******* ***** *********, ** *****

Cell: 951-***-**** Email: abk9yn@r.postjobfree.com

Summary

I am a Bilingual Medical Assistant seeking full time employment. I have

experience in a Diet Center and a Family Practice, which I assisted front

and back office duties full time.

Objective

An experienced and skilled Medical Assistant with the sound knowledge of

medical duties and excellent communication skills with very good customer

service knowledge.

Education

Platt College

Ontario, CA

Medical Assistant Associates Degree

Present

American Career College

Ontario, CA

Medical Assistant Diploma

June 2009- April 2010

American Heart Association BLS Certified

HIPPA & OSHA Certified

Phlebotomy Certified

Skills

Injections First Aid Surgical Tray (I&D, L&R)

Venipuncture Ear Lavage Customer service

Vital Signs Autoclaving Patient Scheduling

EKG's Charting Medical Abbreviations

Tray set ups Aseptic Techniques Data Entry 45 WPM

Patient Room set up Surgical Instruments Patient Reception

Visual Acuity Drug Interpretation Telephone Etiquette

UA-Micro Hemoglobin Insurance Verification

Draping/Positioning Physical Exams MS Office

Infant Measurements Patient History Alpha-Numeric Filing

Glucose Test Medical Terminology Patient Records

Throat Culture Collection of Specimens Front Office Skills

Work History

Bell Medical Center Rancho Cucamonga,

CA

Medical Assistant / April -

present 2010

Experienced Manager Part time. Responsible for vital signs and fat

percent, Interviewed patients and record their information, Fill and

dispense prescriptions, Injection of B12, Scheduled Appointments,

Maintained data information in office computer, processed co-payments,

Created New Patient charts, EMR, filing charts, answering phones.

Bolivar Family Medical Clinic

Riverside, CA

Medical Assistant (160 Hour Externship) March -

April 2010

Answering phones( multi phone lines), Scheduled Appointments for Surgery,

processed co-payments, Insurance Verification, Alpha-numeric filing,

patient charts, patients referrals, reception, vital signs, Lab slips,

Visual Acuity, Venipuncture (Butterfly/Syringe/Vacutainer), injections,

tray set up (PAP), Urinalysis, Physical exams, EKG's, assisted Doctor with

minor surgeries.

Arby's Restaurant

Norco, CA

Team Leader

2006-2008

Assisted with customer service, handling all cashiering duties, drive-thru

accuracy, inventory completion and update, handled customer complaints and

resolutions, follow all OSHA guidelines to ensure satisfactory audit

results.

References Available Upon Request

Contact this candidate