Administrator Sales

Julie Garrett 303-***-**** Cell: 303-***-****

**** *. ***** *****, ********, CO 80241 abk9r9@r.postjobfree.com

Professional and Personal Profile

Unique combination of skills acquired as an Admin, IT Communications

Specialist, and Salesperson along with an enthusiasm for organization,

working with people, and taking on new challenges.

Outlook, Word, Excel, Access Upbeat Personality

Software/Telecom Contracts Great Organizational Skills

PBX Administration Quick Learner

Purchasing Dependable and Dedicated

Cell Phone Management/Support Creative and Logical Thinker

Telecom Projects Excellent Customer/People Skills

Professional Experience

American Furniture Warehouse, Thornton, CO 2009-2010

Sales

Achievements:

Sold an average of over $100,000 a month

Responsibilities:

Responsible for entire sales process

Constantly gaining product knowledge

Taking payments and scheduling deliveries

Following up to assure customer satisfaction

Pendum, Denver, CO 2008-2009

IT Communications Specialist

Achievements:

Reduced telecom costs for company every month by auditing existing

accounts, cancelling unnecessary services, and lowering monthly charges

Responsibilities:

Handled communications helpdesk tickets through Track-It, phone, and email

using Excel spreadsheets, Great Plains, and Oracle database files for over

2000 cell phone users and 70 branch offices

Audited phone bills for over 70 office locations and allocated and coded

by cost center using Excel spreadsheets

Administrator on phone switch to handle moves, adds, and changes

Placed orders with telecom companies and followed projects through to

completion for new or canceled services

Julie Garrett 303-***-**** Cell: 303-***-****

1016 E. 132nd Place, Thornton, CO 80241 abk9r9@r.postjobfree.com

Auto-Trol Technology, Broomfield, CO 2000-2008

IT Admin, Telecom Analyst, Purchaser

Achievements:

Created Asset Database Management System using MS Access with reports used

by both IT staff and Accounting

Created a database using MS Access to track software licensing, ensuring

compliance was met for all software installations

Responsibilities

Asset Tracking

Software Contracts

Purchasing for Denver headquarters

Administrator of ROLM telephone system and Phonemail system

Managed telecom projects for Denver headquarters and all remote offices

and audited all phone bills to maintain lowest possible costs

Performed software purchases, installs, and annual maintenance renewals

Supported in-house users with desk phone, cell phone, copier, printer, and

fax problems

Security badge administrator

Shipping - USPS, FedEx, UPS

City of Lakewood, Lakewood, CO 1995-1998

Communications Analyst

Responsibilities:

Sole system administrator of ROLM 9751 CBX telephone system with two nodes

of Phonemail, supporting over 700 users

Handled all contacts with phone companies for installation or repair of

any service for the City and audited all telecom billing

BancTec, Inc., Dallas, TX 1983-1995

Telecom Analyst, Lan Analyst, System Engineer

Responsibilities:

1993-1995, Administrator of ROLM 9751 CBX supporting 350 users

1991-1993, LAN Administrator on NOVELL network supporting over 250 users.

CC:Mail Administrator supporting over 500 users. Selected and used HEAT

helpdesk software

1983-1991, COBOL programmer and database designer. Seven years in

development and two years in customer support

President of Employee Event Committee (2 years) - planned company parties

and vacation travel groups

Education

Stephen F. Austin State University, Nacogdoches, TX

Computer Science Major

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