Yashica T. Chalmers

P O Box *****

Savannah, GA *1403

912-***-****

Professional Skills

.Delivers excellent customer service rapport

.Great analytical, written, and verbal communications skills

.Accesses multiple phone lines with ease

.Proficient with computerized systems

. Handles incoming and outgoing correspondence in an efficient manner

.Performs work with minimal direction

.Establishes priorities independently on a daily basis

.Assesses customer needs and conducts transaction and service in a

friendly and courteous manner

Professional Experience

MBA Mobility Equipment Savannah, GA

2010 - 2010

Mobility Sales

Solicit sales of mobility equipment and diabetic products to Medicare

benefit members.

WMA Transportation Roswell, GA

2008 - 2009

Customer Service Representative, Data Entry, Receptionist

Trucking Company, where I entered and balance invoices to be paid upon

approval. I handled the inbound calls from clients and truckers needing

assistance with load information and or updating of their current load

status. Responsible for printing error reports in EDI to correct delivered

load errors for late or rescheduled deliveries.

Affordable Mortgage Savannah, GA

2006- 2008

Mortgage Advisor/Loan Processor

Obtained documents from applicant to begin loan process, and submitted

applications for approval, while preparing closing documents. Assisted with

inventory updates, scheduled deliveries, draft letters for non approved

applicants based on credit worthiness.

Office Team Savannah, GA

2007- 2007

HR Assistant/Data Entry/Scheduler

Assigned to Target Distribution Center, where I retrieved and screened

potential candidate applications, entered applications into Jas system,

contacted and scheduled potential candidates for interview, arranged

schedule for a team of ten managers to interview candidates.

Sears Savannah, Georgia

2005-2007

Sales Associate

Stocked merchandise on rack stands and tables, setup advertising displays

and arrange merchandise on counters or tables to promote sales, mark and

tag prices on merchandise, assist customers with their purchases, accept

payments on credit accounts, removed and record cash in register at end of

shift.

Care Core National, LLC Hardeeville, South Carolina

2003-2004

Decision Support Per-cert Representative (Call Center)

Initiated and received calls from providers wanting to initialize pre-

certification procedures (test), entered per-cert into the system using

CPT/ICD-9 Codes for each procedure, provided caller with the necessary

protocol for each test, submitted written denial and approval to provider.

Additional Customer Service (Call Center) Experience

Bellsouth Telecommunications CSR 1997- 1999

Value Jet Airlines CSR 1996 -1996

American Airlines CSR 1994-1996

EDUCATION

South University 2008 - Present

Business Marketing Management

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