Henry T. Bates

*** ********** *****

Irving, TX 75063

972-***-**** cell: 601-***-****

abk9qn@r.postjobfree.com

Professional Summary:

Proven Quality Engineer with 7 years of manufacturing experience in

automotive and aerospace industry. Highly developed analytical skills

used in quality problem solving fast-paced production environment,

specifically with injection molding and component assembly for

customers such as Nissan and General Motors. Extensive experience with

customer complaint resolution and supplier testing and auditing.

Proficient in TQM methodologies such as Root Cause Analysis

Statistical Process Control, APQP, and 5 Why. Possesses Six Sigma, and

TS16949/ISO9001auditing certifications. Extensive working experience

with Lean Manufacturing tools such as KANBAN, Kaizen, Poka-Yoke, and

5S.

Education:

M.S., Project Management and Leadership, 2009

Capella University, GPA 3.92

B.S., Industrial Technology, 2002

Alcorn State University

Certifications:

Six Sigma Green Belt Certification- Aveta Business Solutions

TS 16949/ISO9001 Lead Auditor Training- Pillar Management

TS 16949 Auditor Training- BSI

Career Development:

Flex-N-Gate

11/1/2009-Present

Quality Supervisor

. Direct and coordinate compliance with all applicable standards

such as TS 16949 and other applicable customer requirements such

as General Motors Quality Systems Basics.

. Schedule and conduct QA internal audits of products and

processes.

. Review product and process non-conformance and recommend

corrective actions including but not limited to modifications of

processes, products or QA standards where warranted.

. Develop control plans/PFMEA and other required process control

procedures to insure processes, work in progress and finished

goods meet the specified customer standards.

. Lead Risk Priority Number (RPN) reduction efforts consisting of

cross-functional team whose purpose is to lower the risk of

process failures identified in PFMEA. Developed meeting agendas

and tracked task status.

. Analyzes performance and gauge data and charts against defined

parameters to develop appropriate improvement plans.

. Monitored suppliers and increased supplier accountability for

parts quality through Supplier Corrective Action Reports (SCAR).

CAMtech Precision Manufacturing

10/20/2008-12/10/2008

Quality Engineer

. Developed quality plan and inspection procedures for the new

production lines that assembled cab for military transport

vehicle.

. Organized corrective action efforts between engineering and

production teams and oversaw countermeasure implementations.

. Gathered and analyzed daily production data to identify trends

in quality conditions.

. Prepared First Article Inspection reports for parts shipments to

Boeing and Gulfstream.

. Developed auditing check sheets and schedules that allowed QA

personnel to verify that various production processes were

following AS9100 standards.

. Provided guidance to quality inspectors to resolve product

quality issues found during production and from suppliers.

. Participated in MRB process.

M-Tek Inc., Mississippi Division, Madison, MS

2/28/2003-7/25/2008

Quality Engineer I,

9/2007-7/2008

. Served as a contact for customer representative in order to

coordinate with production management to report and investigate

quality issues and spearhead the implementation of the

appropriate corrective countermeasures.

. Developed an Excel application that was used to collect and

organize measurement data to be submitted to our customer's

upper management. The data was used to clear our company of a

persistent assembly problem thus saving thousands of dollars in

Cost of Quality.

. Organized data collected by inspectors into various forms such

as pareto and histograms for management review while analyzing

collected data for statistical trends to help improve quality.

. Coordinated and Performed testing on parts with CMM, Macbeth

ColorEye, Force gauges, calipers, and environmental chamber to

provide results for PPAP and Cpk studies.

. Organized internal and external containment measures of

nonconforming product using company personnel or 3rd party

inspection.

. Performed monthly internal audits of company processes and

procedures to verify compliance with TS16949 and ISO 9001

standards.

. Audited PFEMAs and Control Plans against production process for

irregularities and implemented the needed corrections.

Quality Assurance Supervisor,

1/2005-9/2007

. Served on project team that redesigned incoming inspection area

which resulted in a 60% decrease in customer complaints.

. Ensured that departmental employees meet and followed ISO9001

and TS16949 standards.

. Supervised and Evaluated 10-15 quality inspectors based on

company and industry standards.

. Worked with the shipping, receiving, and production departments

to coordinate the containment of nonconforming material in-house

and at the customer's location.

. Opened Corrective Actions Reports (at managers & customers

request)

. Oversaw daily inspection and testing of incoming supplier,

injection molded, and in-house assembly parts.

Production Team Leader,

7/2003-1/2005

. Responsible for all equipment and preventative maintenance

assigned work area.

. Collaborated with engineers to establish standard operating

procedures for new production line at new production facility.

. Trained, Supervised, and provided work assignments to 20-25

employees on production line workstations.

. Production lines maintained 89% and 92% efficiency rate for

extended period of time after launch of new facility.

. Developed and implemented one Kaizen activity per month for line

improvements.

Production Technician,

2/2003-7/2003

. Train new employees on workstations

. Operate assembly workstations

Computer Skills:

. Microsoft Excel, Word, Access, and PowerPoint

. Microsoft Project

. AutoCAD

. Website design software

. V-Ridge software

. MAPICS

References: Available upon request.

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