Manager Sales Representative
Resume:
Christopher Higgins
San Antonio, TX. 78247
abk9op@r.postjobfree.com
CAREER OBJECTIVE
To obtain a challenging position based on my education and work
experience in the field of
Information Technology
EDUCATION
International Academy of Design and Technology
Pittsburgh, Pa. 15219
PC/LAN Administration - Dec. 2000
Big Beaver Falls Area High School - May 1983
RELEVANT SKILLS
VPN; Office 97, Office 2000, Office 2003 and Office 2007
installations; TCP/IP; Symantec PCAnywhere; Antivirus
installation; Hardware connections and troubleshooting; Hardware
installations; UNIX; Installation of Operating Systems; Software
Installations; Windows 2000 Server, Windows 2003 Server, Windows
2003 Server x64, Windows 2008 Server, Windows XP Professional;
Word 2000, Excel 2000,Visio 2003; Triactive Help Desk; Remote
Desktop Connection; LAN/WAN Administration; VMWare Virtual
Software; JDEdwards ERP Software Installation and
Administration; Disaster Recovery
WORK EXPERIENCE
JDEdwards System Administrator/CNC Administrator
ISS Facility Services - San Antonio, TX.
Aug. 2009 - Sept. 2010
. JDEdwards E1 9.0 - Toolset 8.98.3.1
. Toolset 8.98 Server Manager
. Security Administration
. Object Configuration Management
. Package build, deployment, and installation
. ESU/ASU download and installation
. Data Dictionary Management
. User ID creation and maintenance
. Language Pack installations
. Building Enterprise Servers
. Building Web Servers through Server Manager for toolset 8.98
JDEdwards System Administrator/CNC Administrator
Amarr Garage Doors - Winston Salem, NC.
April 2007 - Aug. 2009
. JDEdwards E1 8.12 - Toolset 8.97.23
. Toolset 8.97 Server Manager
. Security Administration
. Object Configuration Management
. Package build, deployment, and installation
. ESU/ASU download and installation
. Data Dictionary Management
. User ID creation and maintenance
. Language Pack installations
. Building Enterprise Servers
. Building Web Servers through Server Manager for 8.97
JDEdwards System Administrator/CNC Administrator
Vesuvius USA - Pittsburgh, Pa.
January 2005 - April 2007
. JDEdwards XE SP22 H1
. Security Administration
. Object Configuration Management
. Package build, deployment, and installation
. ESU/ASU download and installation
. Data Dictionary Management
. User ID creation and maintenance
. Deployment Server Build and Maintenance
. Scheduling of auto run batch jobs using OneWorld Scheduler
Application
. Citrix Metaframe XP Installation and Management on both Clients
and Servers
. In September 2004 a Flood destroyed our World Wide Data Center.
I was part of our disaster recovery team. We
successfully recovered all of our systems in less than 48 hours.
Since then we have built a new World Wide Data
Center that is fully functional.
. Supported over 1000 users in 6 countries.
Site Support Administrator
Vesuvius USA - Pittsburgh, Pa.
January 2003 - April 2007
. Upgrade, repair and routine maintenance of all workstations,
laptops and servers
. Direct contact with vendors to resolve all hardware/software
issues
. Responsible for the ordering, receiving, set-up, rebuilding
and installation of workstations, laptops and servers
. Creating Windows NT/2000/XP Citrix ID's
PROFESSIONAL CERTIFICATIONS/RELEVANT TRAINING
. CompTIA A+ Certification
. JDEdwards CNC Administration
. JDEdwards System Administration
. Recipient of the" Vesuvius President's Award" in 2004.
REFERENCES
Christopher Dunham National Brokerage Principal
Phone Number Mobile - 412-***-****
Reference Type Professional
Frank Campagna Tyco Valves and Controls
Technical Sales Representative
Phone Number Mobile - 724-***-****
Reference Type Professional
Dave Stanley Gateway Health Plan Manager
Operations\Network
Phone Number Mobile - 412-***-****
Reference Type Professional
Contact this candidate