Human Resources Customer Service
Resume:
Charles J. Myers
Auburndale, Florida33823
cmyers1950@ tampabay.rr.com
____________________________________________________________________________
_
Senior Human Resources Executive
Employee/Labor Relations - Management Recruiting and Development - Cost
Controls
Highly experienced and successful business manager with a track record of
success in establishing and improving processes and procedures to recruit,
train and retain the human assets necessary to support corporate strategic
goals in a cost-effective manner. Adept in facilities management, employee
relations, purchasing of insurance programs, contract negotiations and
administrative efficiency. A leader, corporate spokesperson, ombudsman and
champion of accountability. Builds effective teams to deliver mission-
critical results on time and in budget.
Selected Professional Accomplishments
Employee/Labor Relations
Initiated a union avoidance program consisting of management training and
employee meetings. Saved the employer money in the cost of fighting a
union attempt.
Negotiated a union contract that contributed to winning a decertification
election which eliminated the cost of ongoing union problems.
Led a building-by-building safety inspection program to reduce accident
risks and to keep the cost of workers comp and liability insurance in
check.
. Reduced employee turnover by 30% by designing and implementing
competitive wage and benefit programs, providing a forum for employee
related discussions and establishing a company-wide grievance procedure.
Management Recruiting and Development
. Developed and implemented management development programs in key
performance areas such as: diversity, wage and hour regulations, union
avoidance, customer service and expense management resulting in cost
savings and reduced turnover.
Directed 17 HR Supervisors in personnel folder audit processes and
payroll audit to ensure that pay policies were appropriate and compliant
with a state or federal wage audit procedures.
Organized and executed a succession planning process for all department
head level positions to retain and develop key talent essential to
organizational growth and success.
Created employee sourcing and interviewing programs for management staff
to strengthen talent selection and recruitment for long term success.
Cost Controls
Developed a fiscally responsible wage program designed to control costs
in line with the reimbursement system not to cost more than the amount
within the Medicaid rate for salaries.
Designed an innovative insurance buyers program which reduced the cost of
property and casualty insurance by $120K in the first year.
Spearheaded a complete review of the employee benefits program. This
review and bid process saved the employer $30K the first year in the area
of Life insurance and disability insurance.
. Formulated a plan to self-insure the company's health benefit plan. In
the first year of the plan the employer saved $6M and then saved tens of
thousands per year on a ongoing basis. Reduced Health Insurance cost by
$6M by implementing a self-insured plan with aggregate and specific stop
loss.
Built and lead a team to research payroll costs resulting in a switch of
payroll companies which saved the company $100K per year.
Formulated a plan that reduced workers compensation cost and turned it
into a positive employee relations program. Workers comp cost were
reduced by 10%.
Myers - Page 2
Professional Experience
Eden Park Health Services and Eden Park Management, Inc. - Albany, NY
1982 - 2009
(Sold to National Healthcare Associates in 2008)
Corporate Director of Human Resources
An extensive and highly successful career with Eden Park Health Services
Inc. (from the corporate start-up to its eventual sale) highlighted by
valuable contributions to the growth and development of the organization
through programs designed to ensure business success with employee
satisfaction and consistent regulatory compliance.
Directed all human resources functions for a 2500 employee corporation with
17 locations in four states. Member of the Executive Committee and
corporate spokesperson for all company related issues.
Established successful employee relations program at all locations. Trained
managers and supervisors on dealing with employees and empowered managers
to reward employees doing a superior job.
Controlled the design, purchasing and implementation of all benefit
programs for the company, including purchasing all company insurance
including property and casualty.
Led the ongoing recruitment of key staff members for 17 locations using
proven talent acquisition programs including a bonus program to attract
employees completing length of service requirements.
Corporate driver of company-wide labor relations programs including the
favorable negotiation of union contracts, presenting the company position
in union campaigns, conducting union avoidance seminars to all managers in
all locations.
Created safety program that split locations into teams with an award system
to the team with the fewest reportable injuries. In the first year, the
experience mode went from 1.3 to .86
Developed and implemented a location based wage program based on prevailing
community wages. This experienced-based program topped out after five
steps and was adjusted based on wage related factors.
Represented employer in front of administrative agencies in employment
related matters. Never lost a case presented to State Division of Human
Rights, EEOC, Federal and State Wage and Hour Agencies, Unemployment
Insurance Hearings, and with legal assistance National Labor Relations
Board.
Prior Professional Experience
Saratoga Hospital - Saratoga Springs, NY
Director of Personnel
Complete HR responsibility for a 750 employee Hospital. Responsible for the
Education, Safety and Volunteer departments. Designed and implemented a
cost savings competitive benefit program.
Daughters of Sarah Nursing Home - Albany, NY
Director of Personnel
First Director of Personnel for a 210 bed 300 employee Nursing Home.
Coleco Industries - Amsterdam, NY
Employment Supervisor
Responsible for the employment function of a 1200 employee, eight locations
Fortune 500 Company
Education
B.S. - Education
Hiram Scott College - Scottsbluff, NE
Proficient in Word, Excel, PowerPoint, Access, Outlook, ADP, Paychex
Contact this candidate