Customer Service Manager

DONNA L. RITCHIE

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*** **** ****** *. ***. #3, JACKSONVILLE BEACH, FLORIDA 32250

(H): 904-***-****/ (Cell):904-***-****

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SKILLS:

Retail- Customer Service Skills/People Skills Knowledge

of Microsoft Office, Typing Skills

AutoCad Drafting and Hand Drafting

Computer Skills, Printing Skills, Customer Service

Autobody And Detailing

Animal Lover, Foster Care, Seahorse Breeder

Renderings By Hand, Mural Painting Office

Manager, Clerical, Receptionist

Graphic And Designs Skills, Marketing Legal And

Paralegal Skills, Cleaning, Laundry

Structure Studio 3d Pool Designing/Rendering Restaurant

Skills, Warehouse and Stocking

Volunteer Work:

- Event Coordinator For Fundraisers For A.A. Events And Other

Charities 2001- Present

- Volunteered at various A.A. Clubs and Detox Facilities, worked

with people to maintain recovery (17 yrs.)

- Volunteered at the Mission House, Jacksonville Beach, Fl., a non-

profit agency that helps

disadvantaged people and homeless people

- Worked with people and assisted them in substance abuse recovery, with

housing, and direction

local agencies that could be of service (17 yrs.)

- Have worked with mentally challenged people in and helping to maintain

recovery (17 yrs.)

Volunteered with different organizations to help in feral cat

rescues and other animal org. (Over 20 years.)

Currently have pet service working with different animals

- Have experience as a patient and to be an employee with a

chiropractor, related medical fields, customer service

EDUCATION:

1977. Hussian School Of Art, Philadelphia, Pa Commercial Art Major

1982-1986 Community College Of Philadelphia

A.A. Degree In Architectural Drafting And Construction

Technology

1987- 1988 Florida Community College At Jacksonville Autocad

Certification

2010- Florida State College Of Jacksonville Major-

Architecture/ Construction

WORK HISTORY:

2009. Pools By John Clarkson - Jacksonville, Florida

Pool Designer /Customer Service- Responsible For Design And

Completion Of

Pool Layouts For Commercial And Residential Pools, To

Construction Drawing and

3d Renderings, interaction with customers for design ideas, sales

and customer

Was on design team for the "Sting Ray Bay Exhibit" at the

Jacksonville, Fl. Zoo.

1987- Present Barbera Design, Inc. - Jacksonville, Florida

Autocad Technician/Customer service - Assists

Architect In The Production Of Working Drawings

For Residential And Commercial Projects. Interaction with

customers for design

changes, meetings and client

satisfaction.

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