Medical Quality Control
Resume:
SANDRA BELANGER
408-***-**** abk9gu@r.postjobfree.com
OBJECTIVE
To obtain a professional position as an entry level Medical Biller/Coder/Office Specialist using my skills and specialized
training that will be effectively utilized to provide accurate quality healthcare administration.
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CERTIFICATION
• HIPPA Certificate – February 11, 2010
• National Certified Medical Insurance & Coding Specialist – 2010 pending
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SKILLS
MEDISOFT Billing Software ICD 9/CPT Coding Front Office Reception
(Pending)
HIPPA Regulations Compliant Patient Services Representative Insurance Verification Knowledge
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ADMINSRATIVE SKILLS
Medical Correspondence Microsoft Office Word 2007 Computers/Typing 59 wpm
Computerized Appointment Scheduling Microsoft Office Excel 2007 Collections
Inventory/Supplies/Purchasing Insurance Follow-up Medical Records Management
Oral Communication Medical Terminology
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EDUCATION
2009-2010
11/09 - 08/10 Institute for Business and Technology – Santa Clara, CA
Diploma – Medical Biller/Coder/Office Assistant (August 6, 2010)
09/71 - 01/75 Awalt High School – Mountain View, CA
Diploma – General Education
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Jun 23rd –Aug 5th, 2010
PROFESSIONAL EXTERNSHIP EXPERIENCE (160 Hours)
Medical & Surgical Vision Care, Inc.
Sayed Jovkar, MD BEng, MSc, FICS, FRCSC
Eye Physician and Surgeon (Board Certified, Ophthalmology)
15251 National Avenue, Suite 100
Los Gatos, CA 95032
Phone: 408-***-****
Daily Performed Skills
• Created/prepared next day Patient Fee Tickets per electronic Next Gen appointment schedule.
• Verified type of patient insurance (VSP, EDS (Medicare/Med-Cal) for PPO only). Ensuring information was
current using electronic EDS system.
• Verified reason for patient appointment and supplied applicable addition documentation (i.e. surgery pre-op
packets, surgery consent forms etc.) within patient’s Fee Ticket folder.
• Prepared patient surgery packets (Consent forms, Doctor’s Instructions for use of eye medication before surgery,
Lab Work request form etc.)
• Prepared patient’s obtained surgery pre-op data information for Doctor’s viewing before surgery and supplied
copies within the patient’s surgery folder.
• Answered telephone calls with documenting clear precise information of patient request for office manager/staff
follow-up.
• Greeted arrival patients, by checking their name per appoint schedule/pulling fee ticket and notifying office staff of
their arrival.
• Supported the Biller/Coder area by pairing up daily Billing invoices per department (i.e. Front Desk, Optical
Department and Third Party insurance company payments).
• Filed by chronological order SuperBills and Explanation of Benefits (EOB). Retrieved existing filed various
SuperBills/EOB’s per the direction of the Biller/Coder for investigation purposes.
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SANDRA BELANGER
• Prepared mailings for patient statements and completed CMS 1500 forms.
• Prepared mailings for Follow up appointment letters that included input of tracking documentation within Next
Gen computer application.
• Faxed/Copied varies documentation (Prescription refills, patient blood work information etc.)
• Filed vendor supplier invoices
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Allergan Medical (formerly Inamed Corporation), Fremont, CA 1998-October 2008
Quality Systems Compliance Coordinator – QA Documentation Department
• Composed and revise product Technical Files, Design Dossiers, Risk Management Reports and Risk Management Files.
• Assessed ECO documentation changes for product Risk Assessment and CE Marking Impact to Design Dossier and
Technical Files.
• Identified and compile necessary product information for inclusion in worldwide submissions.
• Provided support to US Regulatory department summarizing manufacturing documentation changes and labeling
changes for product Pre Marketing Approval (PMA) annual updates.
• Coordinated documentation preparation and facilitate Logistics Team during regulatory body audits.
• Generated required certificates and proof of certificates for proper import/export authorization.
Collagen Corporation, Fremont (and formerly Palo Alto) CA 1983-1998
QA Labeling Coordinator – QA Regulatory and Documentation Department
• Managed label revision projects to meet FDA/manufacturing timelines.
• Collaborated with Packaging Engineer in development of new labeling.
• Interacted with vendors to proof and approve film negatives; transparencies, paper positives, blue lines etc.
• Ensured compliance with Regulatory submission; assisted with QE and purchasing in vendor selection and
monitored to ensure compliance with cGMP’s.
• Created product packaging operation Variance and obtained management approvals to allow receipt and/or use of
new or revised labeling according to cGMP’s and SOP’s.
• Provided manufacturing support: approve inventory control labeling requisitions ensuring that active stock was the
most current revision. Programmed new labeling, obtained timely approvals and troubleshot the Sato Printer as needed
to ensure availability to packaging department.
• Ensured that all labeling specifications accurately reflected approved copy text; created and revised as needed.
• Created/formatted and revised packaging inserts and safety summaries to incorporate FDA approved text.
• Reviewed and approved packaging batch records BOMs prior to insurance to manufacturing floor.
• Established and maintained interface with representatives of partner companies to incorporate appropriate
specifications, develop/revise package inserts and labeling.
Senior Release Specialist – QA Regulatory and Documentation Department
• Evaluated all records of manufacture/test of commercial or investigational product to ensure compliance with
GMP’s and in-house requirements. Applied principles and polices of GMP knowledge in review of documentation.
Evaluated compliance of records and quality control data for recommending appropriate corrective actions.
• Prioritized product release activities and coordinated interdepartmental efforts to ensure that company priorities and
strict deadlines were met.
• Ensured that released product was properly identified and prepared associated Certificates of Analysis and
Certificates of Sterilization.
• Designed forms and revised procedures for improved practices within the Product Release area.
• Oversaw and controlled Rejected inventory.
• Created, audited and maintained Device Master Records for commercial/international products.
Documentation Specialist – QA Documentation Department
• Maintained the manufacturing quality control, and quality assurance documentation system.
• Distributed batch records, new procedures, and specifications to the production areas.
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SANDRA BELANGER
• Maintained manufacturing, QC, and QA records. Implemented and maintained storage of records.
• Recorded and maintained original and archived procedures.
• Coordinated the review and approval of procedures, specifications, and forms.
• Coordinated on-going review of existing procedures with a three year Date Effective date.
• Assisted in compiling and coordinating assembly of regulatory filings.
• Wrote and tracked purchase orders for QA.
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TRAINING
• GMP, ISO 13485, CMDCAS, ISO 14971and 2003/32/EC
• Managing Multiple Projects, Objectives and Training Deadlines (Skill Path)
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