KENNETH K. LOCKE

**** ********* ******* **., *********, OR 97123 - 503-***-**** -

abk9fb@r.postjobfree.com

SUMMARY

The emphasis during my professional work experience has been on the

following areas:

. eLearning

. Instructional Led Training (ILT)

. Traditional Instructional Design

. Systems Instructional Design

PROCESS VIEW:

Provide clients with practical and timely deliverables. Products are

designed diversely and systematically, and explain why customer

satisfaction is rated high. In addition to using accepted industry

standards (ADDIE), I have also employed Bloom's Taxonomy, Maslow's

Hierarchy, Kirkpatrick and Carkhuff in my design approaches. Due diligence

on the part of the instructor on the knowledge material is crucial to the

credibility of the content.

APPROACH VIEW:

The recognition of the Adult Learner as an individual with unique learning

style identifies the right strategy for the implementation of the training

venue. Demonstrating respect for the learner and their needs from the very

beginning of a course inception consistently produces great training.

Executing the presentation dynamically and accurately keeps them

interested. A thoughtful review and feedback analysis process is returned

to the instructional design process, creating an environment of constant

improvement.

EDUCATION

AA, Arts & Science; Personnel Administration, Community College of the Air

Force

AUTHORING TOOLS INVENTORY

PowerPoint: 15 years

Dreamweaver: 3 years

RoboHelp HTML: 2 years

SnagIt: 10 years

Captivate: 10 years

SOFTWARE INVENTORY

Microsoft Office: 16 years

Word: 16 years

Excel: 10 years

MS Project: 2 years

Adobe Acrobat Professional: 10 years

Visio: 8 years

GRAPHIC SOFTWARE

Photoshop: 5 years

Adobe Framemaker: 1 year

Fireworks: 7 years

Illustrator: 2.5 years

Flash: 1.5 years

Adobe Premier Pro: 4 years

Adobe Sound Booth: 4 years

OTHER

WebEx: 5 years

Interwise 3 years

PROFESSIONAL EMPLOYMENT

02/10 - 06/10

Employer: Adecco Technical (Consultant to PacifiCorp)

Position: Environmental Health & Safety Technical Instructor

Deliverables:

. Environmental Health & Safety Technical Trainer for the largest energy

supplier in the Pacific Northwest.

. Coordinated with both local corporate and remote field offices to

design, deliver and improve safety training.

. Topics such as Medic/1st Aid, Blood Borne Pathogens, Fire Safety,

Hazardous Communications (MSDS), Heat Stress and Asbestos Awareness as

directed by federal OSHA, state and company-wide policies

. Supported multi-media training efforts by converting legacy video

training assets to an online platform

Summary of Results Output:

Deliverables are 80% ILT and 20% courseware development for all levels of

client personnel.

08/09 - Present

Employer: Norris & Stevens

Position: On-site Manger

Deliverables:

. Day-to-day office responsibilities and routine maintenance aspects.

Maintained a consistent 95.73% occupancy rate. Secret-shop marketing

survey score of 88%

. Interacted with proven vendors to ensure timely and accurate turnover.

Developed relationships with sister properties, local crime prevention

and neighboring merchants to improve security and resident retention.

. Ensured on-time rent collection and deposits using Skyline. Compliance

with Fair Housing Laws and Oregon specific rental statutes.

. Solid skills in electrical wiring, appliance installation and repair.

Able to read blueprints, perform minor carpentry, plumbing and pool

maintenance tasks.

Summary of Results Output:

Deliverables were 70% facilities management 30% administrative and sales.

10/08 - 08/09

Employer: Switched-On Services

Position: General Manager

Deliverables:

. General Manager for the largest electrical and plumbing service

provider in the country of Vanuatu located in the South Pacific.

. Maintained operational control over fifty staff of indigenous and

expatriate personnel.

. Authored safe work and operational procedures and policies from the

ground up in an organization that had virtually none.

. This included 24/7 service work as well as large-scale quoted jobs.

Summary of Results Output:

Deliverables were 60% executive and operational control, 40% Sales.

12/06 - 9/08

Client: Electrical Reliability Services (division of Emerson)

Position: Technical Trainer

Deliverables:

. Training and consulting for a diversified global manufacturing and

technology company.

. Directed and produced comprehensive video training modules for use in the

Webex learning application.

. Presented instruction in OSHA 1910 and NFPA 70E Electrical Safety

standards, high voltage theory, troubleshooting, Incident Energy

Level calculation (arc-flash), Lock-Out Tag-Out (LOTO) and maintenance.

. Provided consultative services with regards to installation and start-

up/shutdown procedures, acceptance testing and code compliance

evaluations. This reduced risk to equipment and improved personnel

safety.

. Creating effective high voltage switching procedures that ensured

reduced current load, increasing switch gear longevity and achieved

compliance with federal and local requirements

. Conducted independent personnel performance evaluations and wrote

maintenance procedures for clients

Summary of Results Output:

. Deliverables were 70% (ILT) 10% eLearning 20% performance

consultation, used over one hundred clients' personnel such as Tesoro

(refinery), Platte Generation Station (coal), Midway Sunset (Co-gen)

Morgan-Stanley (data center), Caterpillar, and Honeywell

(manufacturing), General Dynamics Electric Boat (defense).

12/05 - 09/06

Client: ETS

Position: Client Service Representative

Deliverables:

. Front line client support for Northern Nevada school districts by

supporting, troubleshooting, and training the Instructional Data

Management System (IDMS)

Summary of Results Output:

Deliverables were 80% Resolving client issues and 20% ILT, used by Washoe

County School District faculty

3/99 - 4/05

Client: International Game Technology (IGT)

Position: Technical Trainer/Course Developer

Deliverables:

. Integral role in the manufacture, installation and training technical

training of thousands of slot machines and dozens of gaming systems

throughout the gaming world as a technical trainer.

. Specific emphasis on cashless ticket-in/ticket-out gaming systems

using a CAT 6/Fiber Optic hybrid network to maintain the highest level

of security.

. Extensive travel around the casino world as part of an installation

and training team.

. Trained production floor personnel on platform theory of operation,

Electrostatic Discharge prevention and diagnostics.

. Thousands of instructional hours submitting the highest quality training

to all levels of personnel.

. Pioneered web-based training program using on-line meeting software

applications.

. Co-created volumes of professional courseware including basic

electronics, troubleshooting, casino player tracking systems and

accounting principles and numerous proprietary software applications.

. Created and delivered a high-intensity three-day Train the Trainer

course. Focus on presentation skills, classroom management,

effective lesson planning, and adult learning theory.

Summary of Results Output:

Deliverables were 10% eLearning and 80% ILT, 10% Instructional Design, used

by 3000 internal employees and dozens of gaming jurisdictions.

08/85 - 03/99

Client: United States Air Force & Nevada Air National Guard

Position: Command NCO Academy Instructor, Senior Production Recruiter,

Avionics Technician

Deliverables:

. Instructed newly appointed non-commissioned officers in the subjects

of ethics, military history, organizational behavior and leadership

. Enlisted the best and the brightest personnel both civilian and former

military to support the mission of the Nevada Air National Guard.

. Performed as an Electronic Countermeasures technician on the RF-4C

reconnaissance fighter aircraft

. An aircrew member of the RC-130 Pacer Coin counterdrug mission as an

Airborne Avionics Sensors Maintenance specialist over the jungles of

Peru and Columbia.

. Provided remote in-country intelligence support for a Joint Chief of

Staff mission in Sarajevo, Bosnia

Additional Experience & Certifications

. Master Instructor Certificate - Langevin Learning Services

. Electrical Administrator AD7D, State of Washington #LOCKEKK932M5

. Certified Medic/1st Aid/CPR Instructor

. Independent Film Maker and Screenwriter

. Languages: English, Bislama (fluent), French and Spanish

(conversant).

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