Cara (Wiggins) Rodriguez 561-***-****
Boca Raton, Florida 33433 abk9di@r.postjobfree.com
PROFILE
Accomplished and highly motivated PeopleSoft Business Analyst with over
** ***** ** ************ **ll life-cycle expertise implementing and
supporting HR and Payroll ERP Systems. Proven success of business
process enhancements, production support and problem resolution. HR
Generalist and Payroll User background provides a working understanding
of HR and Payroll concepts, requirements and expectations. Technical
knowledge and skills allow for proficiency in communicating and working
with Technical resources.
AREAS OF STRENGTH
. Business and data analysis
. Report and interface design and development utilizing SQL and report
writing tools
. Designing, developing and supporting inbound and outbound interfaces
. System Development Life Cycle
(Analysis/Design/Development/Testing/Implementation/Support)
PROFESSIONAL EXPERIENCE
Palm Beach County School District, West Palm Beach, FL November 2006 -
June 2009
PeopleSoft Functional Specialist -Functional/Technical production support
for fully integrated PeopleSoft HCM v8.9 application focusing on Benefits
Administration and Base Benefits modules.
. Derive and analyze business requirements and translate to an IT
functional/technical specification that can be practically implemented
. Analyze to critically evaluate information gathered from multiple
sources; reconcile system, process or data conflicts, decompose high-
level information into details, distinguish presented user requests
from the underlying true needs
. Analyze, verify and correct data utilizing SQL scripting
. Advanced troubleshooting of application and data issues
. Create test scripts and conduct unit and system level testing for
software updates and implementations
. Assist end-users with acceptance level testing and sign-off
. Create training materials and conduct training sessions for business
owners
. Satisfy ad-hoc requests for reports utilizing PeopleSoft Query tool,
SQL and Access
. Maintain configuration tables
. Manage benefit-related incoming and outgoing interface process and
files
. Identify and analyze system upgrade impacts to existing functionality
and customizations
. Maintain a continuing liaison with stakeholders and technical
resources
. Analyze business user issues and provide recommendations to improve
business efficiency
. Create and maintain system documentation
Spherion Technology Group, Ft. Lauderdale, FL February 2003 - November
2006
Data Warehouse Analyst (March 2005 - November 2006) Member of Reporting
Development Team performing business intelligence analysis.
. Liaison with corporate community to understand, define and document
reporting/data requirements, including developing query logic and data
analysis activities
. Identify, map and integrate new data sources for the warehouse and
integrate into existing production batch schedule, identifying
appropriate dependencies and load/refresh frequency
. Create and execute test plans/scripts to ensure data accuracy prior to
release
. Perform ad hoc analysis and reporting in response to requests from end
users
. Lead small and medium size projects through all phases of SDLC
. Provide user support by identifying root cause of defects and
designing and implementing solution
Cara (Wiggins) Rodriguez
Page 2
Consultant (2003 - 2005) - HRMS Functional/Technical role for fully
integrated PeopleSoft v8.3 implementation for approximately 85,000
employees
. Responsible for gathering business requirements, design,
specifications, testing, implementation and functional/technical
support of custom Interfaces to/from PeopleSoft HCM
. Analyze, design and document system customization requirements to meet
business and end-user needs
. Team Lead for full HCM application Test cycles
Answerthink, Inc., Miami, FL May 2000 - January 2003
Consultant / PeopleSoft Practice - Focus on PeopleSoft HCM System
Upgrades/Implementations
Member of multiple project teams with successful upgrades or
implementations of PeopleSoft HCM modules. Clients included Waste
Management, Unilever, and CIBA
. Served as HR Functional Lead for multiple PeopleSoft Implementation
projects
. Responsible for HR Configuration, set-up and functional testing of
same
. Provided product and technical support to client following
implementation through diagnostic and trouble-shooting data and system
problems using SQL scripting
. Tasks included: Gap analysis, requirements gathering, creating
technical and functional design specifications, configuration,
conversion data mapping, documenting, testing, validating data
integrity and expected system functionality. Created User
Documentation and conducted training classes for clients
CLW Resources, Inc., Deerfield Beach, FL June 1998 - May 2000
Independent Consultant - Focus on HRIS System upgrades and implementations
Member of multiple project teams performing upgrades or implementations
of HR and Payroll ERP systems. Clients included Palm Beach County, WR
Grace, Allegheny Energy, and Sunbeam
. Business Analyst responsible for gap analysis, requirements gathering,
developing functional and technical specifications, testing,
implementing, documenting and training on numerous successful HRIS ERP
application implementations and conversions
WR Grace & Company, Boca Raton, FL April 1996 - June 1998
HRIS Business Analyst/Developer
Responsible for all phases of projects associated with conversion from
legacy mainframe systems to ERP application. Gathered and analyzed of
business requirements, technical design, analyzed and identified database
requirements, design and building of online screens, full life-cycle
testing, documentation, migrations, support and knowledge transfer and
training sessions for product implementations.
Sensormatic Electronics Corporation, Deerfield Beach, FL February 1990
- March 1996
Programmer/Analyst II (1992 - 1996)
Accountable for all processes and system functions of mainframe software
systems maintenance, including daily and critical technical support and
problem-solving.
Human Resources Administrator Information Specialist (1990 - 1992)
Responsible for data maintenance and data integrity between non-
integrated HR and Payroll systems. Acted as company representative to
employees, advising on human resource related procedures and benefits.
Initiated and facilitated the introduction and development of HRIS
function. Automated processes pertinent to company benefit programs,
billing and federal reporting requirements
Cara (Wiggins) Rodriguez
Page 3
OTHER SKILLS AND TRAINING
PeopleSoft HCM Benefit Administration Module Tivoli Job Scheduling Console
v8.9
Understanding of and experience with SQL and PL/SQL using DB2 and Oracle
PeopleTools, PeopleCode, Application Engines, databases
Component Interfaces and SQR
PeopleSoft Query Tool Excellent working knowledge of
Relational Database Concepts
PeopleSoft HRMS 7.51 and 8.3 - HR, Base Crystal Report Writer
Benefits and Payroll
Microsoft Office Products, including Access Business Analyst Experience
and Project
EDUCATION:
A.A., Major: Business Administration Palm Beach Community College
May 1998 Boca Raton, Florida