Customer Service Human Resources

Stephen John Schindler

*** ***** ****

Coleman, WI 54112

Patz Sales, Inc. Pound, WI

Customer Service Representative 1989 to 1991

Director of Human Resources 1991 to March 2007

Administration:

Responsible for three person staff and employment issues of 250+

employees.

Established policies and procedures (employee handbook, safety

policies, etc.).

Administered OSHA compliant safety program. Served as Affirmative

Action Officer.

Responsible for legal concerns relating to employment issues.

Administered worker's

compensation program, unemployment, hiring and firing, employee

training, employee

evaluations, and chaired meetings. Fourteen years as a Human

Resources professional.

Skills:

. ABRA HRIS used to access and store employee information

. Hiring (Requisitions, job descriptions, postings, advertisements,

resume and application processing, AAP logging, screening, testing,

interviews, job offers, preemployment physicals and drug screens, and

orientations)

. Employee evaluations

. Exit interviews

. FMLA leave administration

. ADA compliance

. Employee disciplinary administration (Supervisor discussions,

documentation, written warnings, termination letters, etc.)

. Employee attendance

. Unemployment issues

. Annual employee service awards banquet

. Employees and supervisor training on subjects such as: Sexual

Harassment, workplace violence, affirmative action, EAP,

discrimination, documentation, employee reviews, legal issues, etc.

. Company newsletter editor

. Management of employee legal issues with company attorney

. Employee Handbook

. Substance abuse program

. Submitted government reports such as: EEO-1, Vets 100, OSHA 300 & 300A

. Area wage surveys

. Affirmative Action Officer in charge of written plan, enforcement, and

annual report

. Experienced OFCCP audits

Safety

. Safety committee meetings

. OSHA compliance/OSHA inspections

. Emergency plans (911 procedures, fires, tornados, chemical spills,

etc.) and held practice drills

. Written plans (PPE, bloodborne pathogens, lockout/tagout, hazard

communication, confined space entry, hot work, electrical work,

forklift, cranes and hoists, fall protection, respiratory protection,

ergonomics, machine guarding, etc.)

. Worker's compensation claims (FROI) and worked with insurance loss

control

. Accident investigations

. Safety training

. Security

. Safety incentives (accomplished 718 days without a lost time injury in

a metal fab environment)

March 2007 to present

Substitute School Teaching

Coleman, Lena, Peshtigo

Licensed Insurance Agent

Licensed to sell Life and Health Insurance in the states of Wisconsin

and Michigan,

Health Markets, Appleton, WI and Bankers Life and Casualty Company,

De Pere, WI)

Volunteer Work Church Deacon Board, Varsity Girl's Basketball Coach,

Faith Christian

School

Training / Enrichment Sources Attended:

. Green Bay Area Chapter of SHRM Labor Law Work Shops & Monthly Meetings

. Best Practice in FMLA Administration

. Wisconsin State SHRM Conventions

. The SHRM Learning System for Professional Certification

. E-mail, Blogs, You Tube and the Internet: The Impact of Technology on

HR

. Affirmative Action Regulations and Uniform Guidelines On Employee

Selection

. Davis Kuelthau Breakfast Briefings

. SHRM Webcasts

. Wisconsin Employment Law Letter

. Wisconsin Employers Law Manual Users Seminars

Computer Skills

. Microsoft Office, Word, Excel, Outlook Express

. Outlook Express

. Power Point

. ABRA (HRIS) (employee information/payroll system)

Education:

MBBC: Watertown, WI

Bachelor Degree Secondary Education

PHR (Professional in Human Resources) Certification from HRCI from

2000 to Present

Memberships

SHRM (National and Green Bay Area Chapter)

TCHRA (Twin County Human Resource Association)

Tri County Safety Council

References are available on request.

Contact this candidate