Customer Service Design

Gretchen Samuelson - Graphic Designer

abk92x@r.postjobfree.com

815-***-****

*** **** ******** **.

Marengo, Illinois 60152

Professional Goal

To utilize and build upon my skills in design, client service and customer

relations.

Technical Proficiency

Platforms: Mac OS X

Applications: Adobe CS5 (Photoshop, Illustrator, InDesign, Dreamweaver)

Quark Xpress 8.0, Microsoft Office Suite

Professional Experience

Solution Graphics Inc.

Graphic Designer - West Chicago, IL

2005 - 2010

. Design Print Collateral - brochures, annual reports, direct mail,

inserts, ads, business cards, stationary

- review design specifications with client and promptly return proof

with minimal to no

revisions needed

. Pre-Press Specialist - preflight and verify print ready files before

sending to press - strong understanding of offset litho vs. digital

printing and 4CP vs. spot colors

. Typesetter - flow text from word document into a desktop publishing

program

- paying close attention to details i.e. kerning, leading, fonts and

styles

. Customer Service Representative - track jobs from concept to completion

- gather specs on potential jobs (flat size, stock, inks, bindery,

packaging), present proposal

to client and process order with vendor

Taproot Foundation

Community Service as Graphic Designer - Chicago, IL

2008 - Present

. Casa Central - Brochure, Present

. Taproot Foundations - Marketing Print Collateral, 2010

. Respiratory Health Association - Annual Report, 2009

. Chicago Urban League - Brochure, 2008

Freelance Graphic Designer

2003 - Present

. Design and production of direct mail for production housing corporation

. Design screen print graphics for clothing

. Design and production of invitations, announcements and stationary

. Design of print collateral for fine dining restaurant

Colorado Technical University Online

Admissions Advisor - Hoffman Estates, IL

March 2005 - November 2005

Educational Background

Illinois Institute of Art - Schaumburg, Illinois

B.F.A. Visual Communications, Graphic Design - 2003

Key Achievements

. National Award, Peak Awards 2009 - "Digital Printing, VDP B2B" Grand

Winner

. National Award, Peak Awards 2007 - "Affixed Products" Grand Winner

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