Sales Customer Service

Dennis C. Mundt

*** *. ****** **., ******, WI ***92

Phone: 262-***-****, abk92p@r.postjobfree.com

A Rainmaker! Enjoys succeeding at challenges that others perceive to be

difficult

Extensive experience within the long term healthcare market place

(including volunteer work).

Core Competencies: Substantially increases market share and profitability

"Commitment Based" Sales - Business Development - Marketing

Professional Experience:

Director of Sales & Marketing

International Health Systems - Thiensville, WI 2000 - 2010

Full sales responsibility for a health education, products and services

firm, including P&L, budget and cash management.

. Team led and participated in the sales to existing, underserved and

emerging markets. Identifies leads, develops and cultivates

relationships to sell company products and services in new and

existing accounts

. Added an average of 34% more sales revenue, per year, to the bottom-

line. Understands, implements and tracks accounts through the sales

funnel

. Increased the customer base by marketing to and building selling

relationships with Corporations and the Government, which resulted in

quicker market entry, lower costs & increased profitability

. Every year, consistently surpassed sales goals

. Conducted training programs on products and services of the company to

appropriate referral sources and customers

. Developed & implemented sales & marketing programs that included e-

marketing, webcasts and interactive webinars, as well as conferences

and trade shows

. Increased market share and profitability by developing Corporate

Account - Marketing & Sales Programs

. Reduced category costs by 18%. Networked & developed market place

Strategic Alliance Programs

Sales Manager

Maytag - Newton, IA 1996 - 2000

Marketing & sales of products, services and programs directly to consumers

and corporate accounts (including healthcare), as well as through a

distribution network.

. Key team member in the development of a new product (patent #

7,177,712). Team led the sales of this new product, which increased

division sales revenue by 21% per year

. Ability to analyze, resolve problems and propose workable solutions

. Project Managed the implementation of a business development sales

program with the # 3 ranked global franchise, which generated a 26%

increase in category sales. Possesses exceptional interpersonal and

organizational skills

. Strong marketing and sales focus within the healthcare market place

. Team led the development and sales of an Equity-Based Equipment Rental

& Servicing Program.

. Increased profitability by 63% within 4 yrs. Created and implemented

innovative business development and sales strategies in existing,

underserved and emerging marketplaces

. Through consensus building and teaming, increased market share and

profitability by developing Corporate and Government Account -

Marketing & Sales Programs

. Trained & developed the corporate staff, as well as the staff of 56

distributors

. CEO level renegotiated a sales agreement and reduced category costs by

16% per year

Sales Representative

Heartland - Elk Grove, IL 1993 - 1996

Sales of products, services and programs for a contracting and OEM

distribution firm.

. Multiple "National Distributor of the Year" awards for high sales and

great customer service to clients such as healthcare facilities

. Participated in market analysis activities; kept current on trends in

the healthcare community

. Team led the sales growth, and grew the sales territory from one state

to four states

. Organized and planned sales objectives consistent with corporate sales

and program goals, and within budget guidelines. Developed and closed

sales activities

Education:

Bachelor of Business - Finance - Western Illinois University

Volunteering:

. Newcastle Place - Senior Assisted Living Center

. Mequon Nature Preserve (with my son)

. Ozaukee / Washington Counties Land Trust - Marketing Advisor

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