D*S****

SHERYL R FOSTER

***** ** ****** **** ***** Vancouver, WA 98683

360-***-**** abk92n@r.postjobfree.com

SUMMARY

I am a highly professional and mature individual with well over 15 years providing excellent customer service in

an office environment. I have worked for many years with diversified customers such as attorneys, lenders,

brokers, and the general public. I am a natural problem solver and detail oriented individual. My heart

desires to serve other’s with all the years of experience I have acquired!

HIGHLIGHTS OF QUALIFICATION

15+ years providing customer service

Proven ability to work exceptionally well as a team member, as well as independently

Excellent computer skills including Word, Excel, Outlook, (Mac and PC)

Demonstrated independent problem resolution and interpersonal communication

Ability to work under pressure managing several priorities

Organized and attention to detail

Keyboarding skills of 85 WPM

EDUCATION

Clark Community College, Vancouver, WA (Associates in Applied Science, Honors graduate)

Evergreen High School, Vancouver, WA

Clark County Vocational Skills Center, Vancouver, WA

EXPERIENCE

June 2009-October 2009 (200 hours) Student Medical Assistant/Vancouver Clinic, Urology Department

As an extern at the clinic, and a medical assistant student: Accompany patients to rooms to obtain patient vitals as well as medical

history, medication list, and confirm chief complaint. Set up for various procedures (including sterile) and assist doctor during the

procedure. These procedures include cystoscopy and prostate biopsy. Prepare, clean, and stock patient rooms as well as various misc

activities as directed by the department nurse.

2003-2008 Escrow Officer (LPO)/First American Title, Vancouver, WA

Managed multiple clients closing real estate transactions, including multiple priorities in a fast-paced environment providing customer

excellence. Used basic accounting skills in completing each transaction. Required to select and prepare legal documents pursuant to

each real estate transaction while following detailed instructions. Regularly explained legal processes for title and escrow requirements.

Supervised escrow assistant. Managed critical details in a stressful environment. Continuously involved in innovative sales and

marketing efforts. Worked within the parameters of Limited Practicing Officer license as issued by the Washington State Bar, while

maintaining a required level of fiduciary duty to clients.

2002-2003 Clerical Assistant III, HIS/SWMC, Vancouver, WA

Managed multiple phone lines while assisting patients, visitors, and physicians in a fast pace capacity. Maintain medical records and

filing system while providing basic clerical assistance to the department.

2001-2002 Secretary/ESD 112, Vancouver, WA

Assist Director and department of 4 with basic clerical duties including arranging full capacity of travel arrangements, preparing

purchase orders, managing the office supply inventory, keeping the database current, assisted with multiple projects including budget

preparation and monitoring.

2

D6S3054

1999-2001 Escrow Assistant/Chicago Title, Vancouver, WA

Provide assistance to the escrow officer. Managed coordination with lenders, brokers, attorneys, and real estate agents the details and

instruction for each real estate closing. Explained legal processes and title and escrow requirements. Conducted a high volume of

customer interaction in person and over the telephone. Basic accounting. Managed multiple priorities with critical details in a stressful

environment. Maintained position as a receptionist as well as escrow assistant for more than six months.

1997-1999 Escrow Assistant/Charter Title, Vancouver, WA

Provide assistance to the escrow officer. Managed coordination with lenders, brokers, attorneys, and real estate agents the details and

instruction for each real estate closing. Explained legal processes and title and escrow requirements. Conducted a high volume of

customer interaction in person and over the telephone. Basic accounting. Managed multiple priorities with critical details in a stressful

environment.

1996-1997 Administrative Specialist/Red Lion Hotels National Sales, Vancouver, WA

Provided exclusive administrative support for two National Sales Directors. Prepared expense reports; coordinated full travel

arrangements; managed, coordinated and implement trade show booth procedure; assisted in planning of customer appreciation events;

maintained monthly volume reports to 56 properties in 10 western states; provided customer service to individuals of corporate accounts.

1991-1995 Asst. Acct. Admin./Durham and Bates Agencies, Inc., Portland, OR

Provided support for two Account Administrators in the Commercial Lines insurance department. Provided service over the telephone to

commercial clients. Prepared specific insurance documents daily to be issued to commercial accounts including issuing certificates and

automobile identification cards. Reviewed insurance policies to verify they were complete. Promoted three times within time of

employment.

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