Resume

Administrative Assistant Customer Service

Location:

Battle Ground, WA, 98604

Posted:

September 10, 2010

Contact this candidate

Resume:

Dani J. Stone

*** ** *** *** #*** Phone: 360-***-****

Battle Ground, WA 98604 Email: abk91b@r.postjobfree.com

. Establish and maintain outstanding relationships with customers and

co-workers

Recognized for dependency, competency and organization and an excellent

attendance record

Over 15 years of diverse Administrative experience along with House

Cleaning experience

Strong computer, administrative, customer service and time management

skills

Experience:

Consider It Done! Battle Ground, WA

Owner February 2004 to Present

Independently operate a personal assistance service for professionals and

busy individuals within the Battle Ground, Vancouver and surrounding areas

. Schedule appointments with clients daily; follow up with clients and

keep a strict daily time management schedule

. Offer cleaning services for both residential and commercial properties

. Housekeeping assistance, assist with dressing and washing convalescing

individuals, meal preparations, shopping and bill pay, assist with

outdoor and indoor activities

. Create and maintain monthly advertising slogans, online adds, coupons,

gift certificates and information packets

. Handle all A/P and A/R; use QuickBooks Pro software to manage financial

books daily

. Transportation assistance to and from Dr. appointments; call in and

pickup medicine prescriptions

Brookman Stamp Co. Vancouver, WA

Administrative/ Accounting Assistant September 2006 to July 2010

Administratively assisted the Owner and Management in the day-to-day

operations of a busy stamp company, in which they bought and sold U.S. and

Foreign stamps worldwide

. Scheduled appointments for customers daily

. Answered and directed all phone calls on a multi-line phone system and

assist all walk-in customers

. Handled heavy data entry daily; along with took orders over the phone

and processed order forms that arrived by mail

. Processed all incoming and outgoing mail; along with package and

shipped orders daily using USPS, UPS or Fed Ex

. Received and processed payments, created invoices and daily financial

reports through the File Pro database and Quick Books Pro software

program

. Handled heavy cash, credit card and check transactions daily; process

and deliver bank deposits on a weekly basis

. Created and maintained financial spreadsheets and forms using Excel

and MS Word

. Handled all A/R, process and mail off all A/P

. Assisted with the bulk mailing of the quarterly Price List, labeling

and collating over 3,000 pieces using the standard protocol given by

the United States Postal Office

. Using File Pro database, entered, updated and maintained a customer

database daily

. Put together over 200 "New Issue Duck Stamp" packages on a quarterly

basis; charging invoices, preparing stamps and information sheets,

packaging and preparing postage

Battle Ground Chamber of Commerce Battle Ground, WA

Executive Administrative Assistant February 2006 to August 2006

Assisted the President, Board members and the public in the day-to-day

operations of the Battle Ground Chamber of Commerce

. Assisted the President with time management and scheduling of meetings

. Answered and directed all phone calls on a multi-line phone system,

along with assisted all walk-in public

. Using the customer database Chamber Master, entered, updated and

maintained all Chamber member information

. Acted as the Chambers Reporter; personally contacting, interviewing,

and creating articles for the monthly newsletter

. Assisted with the creation of the Chambers monthly newsletter,

folding, stapling and labeling over 400 pieces

. Processed and delivered bank deposits on a weekly basis

. Attended and assisted with the monthly Chamber Board member meetings,

kept accurate meeting notes

. Handled all incoming and outgoing mail daily

. Created and maintained Chamber event spreadsheets using Excel

. Personally picked up and delivered articles to and from the Chamber

members

. Maintained an alpha filing system

. Entered payables, issued checks, received payments and created

invoices through QuickBooks Pro daily

. Assisted in planning of all events

(Recognition Banquet, Auction/Casino Night, Harvest Days, Golf

Tournament, etc.)

. Created financial statements; worked closely with the Board of

Directors

For over two years prior to being employed by the Battle Ground Chamber,

my time and services were volunteered to the Chamber for monthly events,

errand running, cleaning services, auctions, dinners, meetings and

overall assistance.

All Accounts Financial Center Vancouver, WA

Office Manager January 2002 to February 2004

Managed the day-to-day operations of a high energy Accounting office

. Scheduled daily appointments using Microsoft Outlook scheduler,

answered and directed all calls on a multi-line phone system

. Processed payrolls, monthly, quarterly and annual tax deposits,

Business and Occupation Tax,

extensions to the IRS and annual tax returns

. Supervised employee's; researched IRS and tax information both from

the IRS web site and in the IRS book

. Handled all accounts payable and accounts receivable; handled all

mail, UPS and Fed Ex shipments

. Created and maintained board reports and other financial reports on

Excel, and various QuickBooks software programs

. Reconciled checking, savings and money market accounts bi-weekly;

maintained all handouts, forms, applications and State and Government

information; maintained an alpha and numeric filing system and