Sales Customer Service

Alexis Pugh

P.O. Box **

Homestead, PA *****

412-***-****

abk903@r.postjobfree.com

PROFESSIONAL SUMMARY

I'm a motivated, hard working team player that works well with others as

well as independently. I'm very detailed-oriented with over two years of

experience as a forklift operator in a warehouse environment. I am

dependable and committed to getting the job done right.

QUALIFICATIONS

MECHANICAL/PRODUCTION

. Operated forklifts, die trucks and overhead cranes

. Changed forklift battery using overhead crane

. Operated power tools and banding equipment

. Inspected heavy machinery before operating

. Performed general labor grinding

. Performed assembly line operations

. Assisted in setting up assembly line for each job

. Arranged parts according to part numbers

. Moved parts to proper storage and work areas

. Cleaned, inspected and welded parts together

. Prepped and maintained stock for each job

. Retrieved tools needed for each job

. Located stock for each job

CUSTOMER SERVICE

. Responded to customer questions and provided clear explanation to

customers

. Answered and transferred incoming telephone calls

. Operated cash register and balanced daily receipts at the end of shift

. Provided problem solving assistance to customers

. Responded to inquiries and requests for product information

. Assisted in maintaining adequate stock was available on the sales

floor

. Greeted customers upon entering store

. Assisted in counting inventory

. Took orders from customers for specific merchandise

. Provided customers with directions throughout the venue

. Knowledge of basic computer applications

. Transferred money to the money room at end of shift

SALES

. Sold merchandise from retail sales floor

. Presented additional items for sale in order to increase the amount of

the transaction

. Called other store locations throughout venue to find specific

merchandise

. Retrieved merchandise located in other stores for customers

INSTRUCTIONAL

. Trained new employees on how to perform each job function safely and

effectively

. Presented information about merchandise to customers and answered

questions

ORGANIZATIONAL

. Stocked sales shelves daily and maintained organized sales floor

displays

. Performed work with minimal supervision

. Restocked inventory

. Accurately count and record merchandise into computer

. Maintain clean work area

ADMINISTRATIVE

. Assisted team leader with paper work

. Made sure parts were tagged with correct shipping labels

. Organized paper work

EXPERIENCE

General Motors - Production/Forklift Operator West Mifflin, PA

Aramark Corporation - Retail Sales Associate Pittsburgh, PA

RGIS Inventory Specialists - Auditor Pittsburgh, PA

United States Postal Service - Mailhandler Pittsburgh, PA

AVI Foodsystems - Food Assembly Warren, OH

DEMO Clothing - Retail Sales Associate Warren, OH

PROFESSIONAL DEVELOPMENT

Associate's Degree in Liberal Arts CCAC-Allegheny

Pittsburgh, PA

. Dean's List

. Who's Who Among Junior College Students

ACTIVITIES AND HOBBIES

. Basketball

. Softball

. Flag football

. Weight Lifting

Contact this candidate