Customer Service Representative

Linda Gentzler

**** ******** **

Lincoln, NE. *8526

Phone: 308-***-**** e-mail: ********@*****.***

Highlight of Qualifications

• Over 18 years of customer service experience

• Computer literate: Windows; Word

• Well-organized; multi-tasker who enjoys working in a team environment but not afraid to work

independently

Work History

1993-2010 First Bank & Trust Co

Cozad, NE

Assistant Vice President- 2005 - 2010

• Bookkeeping Supervisor

• Payroll administrator for all 5 locations

• Security accounting representative

• Time Clock administrator for all 5 locations

• Vacation & Sick Leave administrator

• Benefits administrator

• Helped set up new branch locations

• Assisted in interviews for Lobby and Bookkeeping positions

• Customer Service representative

Lobby representative- 2000 – 2005

• New accounts representative

• Opened Certificate of Deposits

• Customer Service Representative

• Answered phone for customer service

• Part-time loan clerk

• Teller line duties

• Payroll administrator

• Security accounting representative

Bookkeeping representative-1993 - 2000

• Drive-in teller

• Bookkeeping duties

• Proof operator

• Answered phone for customer service

1978 – 1979 First National Bank

Hastings, NE

Bookkeeping/Customer Service Representative

• Bookkeeping duties

• Answered phone for customer service

• Mail duties

• Assisted in ordering supplies

Moved back to Cozad and started a family

1977 – 1978 First Bank & Trust Co

Cozad, NE

Bookkeeping/Teller

• Drive-In Teller

• Ran Posting machines

• Customer Service

• Mail duties

Got married and moved to Hastings

Education

• Graduate of Cozad High School in Cozad, NE

• Continuing education classes for the Financial field

References

• Kirk Riley, First Bank & Trust Co

Phone: 308-***-****

• Cristy Vollenweider, First Bank & Trust Co

Phone: 308-***-****

• Brenda Lambert, First Financial Services

Phone: 308-***-****

Contact this candidate