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Customer Service Sales

Location:
Murrieta, CA, 92562
Posted:
September 12, 2010

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Resume:

COREY CAINION

***** ********** ** *******, **********

Home: 951-***-**** Cell: 478-***-****

abk8yp@r.postjobfree.com

CAREER PROFILE

Visionary and personable manager, excellent relationship builder

applying customer first attitude and quality without exception

initiatives. Ten years of Technical experience.

Results-focused, well qualified leader with a strong history of

developing and maintaining excellent work teams, customer relationships

and community recognition. Hands-on management styles, advocate of

team-oriented working environment that demonstrate cohesion and unity

in the workplace. Empower others to make qualified decisions and

solutions.

RELEVANT EXPERIENCE

Best Buy

Mobile Sales Warner Robins

2008-2009

Open new accounts for multiple carriers for new and existing customer

activations. Maintain the department for customer outlook. Perform customer

centricity to provide adequate customer service. Developed new ideas to

better the performance of the store.

Academy Sports & Outdoor

Inventory Control/Maintenance Jeffersonville, GA

2009-2009

Performed daily audits on inventory to identify causes of overages and

shortages and was assigned RF readers, laser scanning equipment to track

inventory. Modified container labels of incoming stock and matched the

information with the receiving reports. Performed quality control to make

sure products were in ready condition.

Bellsouth/AT&T

Macon, GA 2005-2007

Small Business Sales/ Wireless Sales

Managed accounts for small and midsized businesses. Sold to new and

existing

customers, telecommunication services for landline, internet and wireless

communication and developed a customer relationship for follow-up services.

Solved and created trouble tickets for equipment and service repairs.

Interact with multiple online systems while speaking with customers.

Tyco Healthcare

Macon, GA 2001-2004

Technician 0 (2001)

Technician I (2002-2004)

Performed electronic troubleshooting and repaired complex electronic

systems such as air compressors, conveyors, engine alternators and other

systems for underground power. Tests and maintained electronic power

control systems with tie-in power. Researched technical designs and testing

procedures by reading and recognizing configurations shown in schematics

and diagrams. Aligned and adjusted final calibrations on electrical systems

such as AC diverters, generators and DC regulators. Used a variety of tools

and equipment such as Meters, Signal/Pulse Generators, Calibrators,

Multiple Function Analyzers, Digital multimeters, multimeters, test sets,

power supplies, Oscilloscopes, Frequency Counters, Drills, Chassis Punches,

Wrenches, Screwdrivers, Pliers, Wire cutters, Wire Strippers, Hammer,

Channel Locks, and Soldering Irons. Operated equipment in a safe manner,

applying all safety rules to avoid violations due to employee negligence.

Inventoried tools and identified worn tools that needed replacement.

Reported all unsafe practices to help prevent accidents and equipment

damages. Perform overhauls, repairs, rebuilds and modified segments of

electronics such as electronic communications, radar, computers, laser

designators, and digital displays. Job duties also included replacement of

defective electronic parts, replace wiring and electronic components such

as capacitors, LED's, switches, resistors, and transistors.

Develop/troubleshoot electronic systems, subsystems, and components.

Developed procedures to troubleshoot components by using mathematical

knowledge and compare readings with values specified by troubleshooting

testing equipment. Maintain all records of repairs and procedures on

computer and on file.

Education

Macon State College

Macon, Ga

B. S. Production/ Operations Mgr

Middle GA Technical College

Bonaire, Ga

Diploma: Electronic Tech



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