Janice Ziegelhofer

**** ******* ** ** *********, Ohio 44646 330-***-**** abk8xc@r.postjobfree.com

SKILLS

• 10 key average 2000 KPM

• Typing and keyboard skills

• Microsoft Office 2003 & 2007

• Excel, Outlook, Publisher, Word, Access, PowerPoint

• Bookkeeping

• 12 years retail management

• Graphic Design experience

• Switchboard experience

• Excellent interpersonal skills, phone manner, and office etiquette

• Service Desk

• Cash Office

● Service Desk-money orders, utilities bills, cigarettes, lotteries

KITCHEN

● Preparing breakfast and lunch for

Employees

● Vending machines-clean and refill

● Bakery-donuts, breads, sweet rolls

● Frying donuts, filling donuts

● Baker

EMPLOYMENT

Stark State College 09/2008- 08/2009

Student Worker-Business North Canton, Ohio

●Receptionist to Dean/teachers

●Copying papers for teachers

● Answering phones

Hercules Fence Company 1997-2008

Office Manager Canton, Ohio

• Receptionist

• Payroll

• Invoicing

• Collections

• Ledger accounting (A/R and A/P)

Marc’s 1998-2002

Frozen Food/Dairy Stocker Canton, Ohio

Stocked frozen foods and dairy products

Inventory

Assistant Manager

Trained employees

Cashier

Toys R Us 1994-1995

Seasonal Position/Key Holder North Canton, Ohio

• Key Holder for Video Game Dept

• Purchasing and Merchandising

• Customer Service

• Customer Resolution

Crown Shoes 1989-1994

Store Manager East Canton, Ohio

• Hired and trained sales staff

• Increased store inventory and expanded merchandise purchases

• Increased sales through merchandising and promotional displays

• Customer service

• Purchasing and merchandising

Donut Time 1986-1989

Cashier/ Baker’s Helper Ann Arbor, Michigan

● Customer Service

● Iced Donuts

● Fried Donuts

● Filled Donuts

Meyers Thirty Acres 1974-1986

Baker Jackson, Michigan

Prepared dough for donuts and sweet rolls

Fried donuts

Prepared and made bread

Iced donuts

Iced cakes donuts

● Customer Service

EDUCATION:

• Stark State College Business AIT Degree

Graduation Date May 2009

• Stark State College Business Division Student Worker 2009

• CODI Newsletter 2009 Contributing Editor

COMMUNITY/VOLUNTEER EXPERIENCE

Perry Local School District 2005-2006

Teacher’s Aid Massillon, Ohio

• Gingerbread Shoppe

• Inventory for Library

• Class Trips for Perry Schools

AWARDS

• Stress Management 2004

• Inventory Control Award 1992

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