Customer Service Manager

**** ******* *****

Saratoga Springs, UT *****

801-***-****

abk8v7@r.postjobfree.com

Lori A. Gerratt Lyons

Objective To find a position with a stable company that

believes in providing excellent customer service

and has the capability to train and encourage

employees to excel.

Work experience [ July 2007 to current] Mountain View Marketing Lindon,

UT

Procurement Administrator

Duties include daily computer tasks, running office

machines, solving problems as they arise, shipping

items, completing projects on time, selection of an

item, buy, distribute and market the product in the USA

and Canada. I also work with Presidents, VP's, and other

personnel to achieve a win-win situation.

[ April 2006 to May 2007 ] Arkansas City Traveler

Arkansas City, Kansas

Customer Service Representative

Provide customer service for local newspaper, including

switchboard duties, handling complaints, faxing, 10 Key,

data entry, hiring subordinates, bookkeeping and other

duties as needed.

[ February 2005 - October 2006 ] Super 8 Motel

Arkansas City, Kansas

Manager

Manage all aspects of motel, including personnel,

reservations, customer service, reporting, switchboard,

10 key, and filing.

[ December 2003 - February 2005 ] Ark City

Chiropractic Arkansas City, Kansas

Office Manager

Manage all aspects of business, including front desk,

appointments, charting, billing, insurance, faxing,

computer entry, 10 key, collections and therapy.

Skills Excel in customer service, organizational skills,

accounting and bookkeeping.

Proficient in MS PowerPoint, Excel, Outlook, Word,

Outlook Express, BMF, Oracle and Power School.

Accurately type 78 wpm.

Spoke fluent Spanish in early childhood.

Enjoy working and being around people, open minded

and friendly, eager to learn, dependable and

honest.

Education [ August 1998 - May 1999] College of Southern

Idaho Burley, Idaho

Communications/Psychology

[ August 1992 - Sept 1993 ] At-Home Professions

Provo, Utah

Medical Transcriptionist

[ June 1991 - July 1992 ] Mary Kawakami College

of Beauty Provo, Utah

Cosmetologist

[ 1991 ] Declo High School Declo, Idaho

Graduate

Diploma

Community Give piano lessons to children and adults. Play

activities piano/organ in church. YW 1st Counselor at church,

working with 12-18 year old youth. Bowling

Leagues.

References Marisol St. John 928-***-****, friend

Rich Vernon 801-***-****, church leader

Darci Brainich 801-***-****, co-worker

Pat Salandi 801-***-****, bowling coach

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