Lucinda J Hall
**** ****** **.. ********, ** ****7
Phone: 706-***-**** . abk8uy@r.postjobfree.com
QUALIFICATIONS
An experienced office support professional with special skills in managing
multiple projects and problem solving. An extremely dependable self-
starter who is eager to learn and contribute to a highly productive
organization that values integrity and team work.
PROFESSIONAL EXPERIENCE
Administrative Assistant (OA), United States Department of Agriculture
(USDA) - Washington, DC
10/2008 - 05/2010
Provided management, administrative, clerical, program, and budget
assistance to civilian personnel. Maintained Director's calendar,
scheduling and confirming appointments, meetings and conferences, as
independently appropriated.
Received, greeted/met military and civilian personnel/visitors, screening
and routing calls and visitors to appropriate program staff member(s).
Managed civilian personnel projects; screened resumes, scheduled
interviews, provided advice, and information to management to solve
daily/weekly staffing shortages.
Provided assistance with performance appraisals and leave programs.
Managed leave audits; corrected and provided guidance on coding, keying,
and resolving leave discrepancies.
Advised and entered classification of positions, salary, title changes,
address changes to generate Personnel Actions.
Input 30 employees' Time and Attendance into Web-based DCAA Management
Information System (DMIS), updated weekly to ensure timely payroll
submission.
Received/reviewed and set up tasking for all routine non-technical
correspondence and action documents for Directors' signatures; coordinated
the assembly of briefing materials, delivering detailed report status,
giving the office the assurance that all time constraints were delivered
and in tact.
Created, organized and managed suspense files, records, reports, manuals,
and office handbooks. Typed correspondence, tables, policy materials,
memos; checked procedural and grammatical accuracy, conformance to general
policy, tone, factual correctness, adequacy of treatment. Delivered
detailed responses for information promptly and on own initiative,
pertaining to project administration, exceeding all time frames.
Scheduled and supervised set up of all training programs, departmental
conferences, meetings/events, including speakers, finding event locations,
hotel stays, reimbursed traveling participants; prepared meeting notes.
Monitored and obligated expenses: Managed/procured Government Purchase Card
equipment services and supplies; prepared vouchers and requisition forms
with the use of word processor/personal computer in draft and final form.
Solicited, let, and executed government contracts, provided full
administrative support to Federal customers, allocating funds, advising
managers on financial decisions and expenditure curving.
Property Custodian: Managed inventory, ensuring property was properly
moved with hand receipts and duly input into data bases, procured
maintenance services for office equipment and supplies, prepared vouchers
and requisition forms with the use of word processor/personal computer in
draft and final form. Solicit, let, and executed government contracts,
provided full administrative support to Federal customers, allocating
thousands worth of expenditures annually, advising managers on financial
decisions and expenditure curving.
Completed arrangements for Army Foreign Officers' domestic and foreign
travel, prepared travel authorizations, submitted electronically in e-Gov
travel software; processed passports and visas; and ascertained that
necessary clearances were obtained; maintained/retained highly confidential
sensitive material and filing systems meeting regulatory requirements and
recording information for dissemination.
Secret Security Clearance, November 2009, United States Department of
Agriculture (USDA)
Page 2 of 3 pages
Executive Administrative Assistant/Human Resources Assistant, Georgetown
University Army Reserve Officers' Training Corps, (ROTC) - Washington, DC
7/2006 - 9/2008
Served as primary contact and Administrative Officer reporting directly to
Senior Budget Analyst and Professor of Military Science, Army Lieutenant
Colonel, LTC, to develop and provide program management, budget guidance
and administrative techniques to active Army and Reserve Officers, and
students which included the scheduling of training programs, personnel,
space, property, and procurement.
Managed ROTC Director's and 5 Assistant Professors' appointment calendars
to assist in scheduling their time, employees, students and clientele.
Liaison between ROTC and Georgetown University's Satellite Business Office,
Human Resources, Provost and Student Admission Offices: answered/screened
all calls, incoming and outgoing mail, email, telephone, and voice mail
messages, distributed after taking care of essential and time sensitive
tasking, ensuring smooth operation of front office and link to Georgetown
University.
Managed civilian and Army Reserve (students) data located in Cadet Command
Information Management System (CCIMS), (HRIS) automated system to assist in
the creation of developmental engineering programs for ROTC students.
Scheduled and managed the interview processes for prospective student
employees; completed and expedited background/reference checks to include
resume review and screening.
Independently created reports, technical documents, graphs, forms, data
bases and drafted answers to correspondence.
Set up and managed production and ordering of materials for large military
and civilian conferences, training, meetings/events: prepared Power Point
presentations; supervised set up of departmental training, meetings/events
including speakers, researching event locations, hotel stays, reimbursed
traveling participants; prepared meeting notes; managed mass mailings, made
domestic and foreign travel arrangements, processed passports and visas,
submitted authorizations and reimbursement vouchers electronically for all
participants routinely.
Administrative Budget Officer/authorized bank card purchasing agent and
liaison between ROTC Georgetown's operating budget and US Army. ($200,000.
annual budget) Administered, analyzed and adhered to budget guidelines,
procured equipment, training, services and office supplies, providing
guidance, advice and information on these matters, saving the department
thousands.
Program Manager/Outreach Specialist, Highmark Inc/Americorps - New Castle,
PA
11/2004 - 07/2006
Managed Health Insurance Programs; strengthened 50 local boards,
commissions, congressional agencies and task force participation in health
and benefits programs by 50% in Lawrence County within 2 years due to
increased marketing efforts for the administration of health insurance and
benefits programs.
Organized numerous marketing projects as public speaker: special events,
non-profit and for profit benefit engagements to increase revenue for the
company. Increased revenue by 60%.
Prepared and arranged materials for large conferences, meetings/events:
Utilized Power Point for presentations, supervised the set up of
meetings/events; contacted congressional officials as speakers, finding
locations, booked hotel stays, reimbursed traveling participants routinely;
prepared meeting notes; answered inquiries from public by memo/letter, or
email and managed mass mailings as needed.
Executive Administrative Assistant, Consultant, Sparks Personnel -
Washington, DC
11/1999 - 10/2004
Personal Assistant and principal Executive Administrative Assistant to
School of Nursing Department, Washington Hospital Center, insurance
companies and law offices.
Page 3 of 3 pages
Executive Assistant to the Dean of Allied Sciences, Florida A & M
University, FAMU - Tallahassee, FL
02/1995 - 10/1999
Scheduled and planned appointments for the Dean in order to support
teaching faculty utilizing MS Outlook.
Reviewed incoming and outgoing correspondence determining content,
referring only those needed for Dean signature or attention, initiated
tasks, ensured policies and guidelines involving student plans distributed
all others to appropriate staff member.
Coordinated, planned and arranged all large/small meetings and events,
completed travel arrangements to support faculty and clientele.
Composed replies to correspondence, typed a wide variety of materials on
own initiative from oral directions, drafted notes, and produced in final
form using Microsoft Office Suites and other related software to conform to
implemented administrative guidelines and policies.
Prepared course materials; coordinated classroom set-up with provost
office, collected and recorded student course evaluations, and prepared
summary reports for professors to aid in teaching completion of their
teaching duties.
Set up/obligated budget, formulated all documentation; processed invoices
and other financial transactions coordinating with vendors, rectify
payments received and submit within time constraints.
SKILLS
Proficient in Microsoft Office Suites: Word, Excel, Access, PowerPoint,
Outlook, Publisher, Front Page; Windows X-P Professional, Internet
Research, proofing, editing, typing 55 WPM, Vendor Relationships,
Organization, Customer Service, Documentation Skills, Manufacturing Methods
and Procedures, and Planning.
EDUCATION
Kaplan University, BU-AAS - Business Administration, Management, Des
Moines, Iowa 2005 - 2007
US Career Institute, Certification, Events Planner, Fort Collins, CO
02/2009 - 08/2009
School of Cadet Command, Diploma, Human Resources Assistant Training,
United States Army, Hampton/Ft. Monroe, VA 05/2008
ADDITIONAL INFORMATION
Secretary (OA), (Office Manager), General Services Administration (GSA),
United States Dept. of Agriculture (USDA), and Department of Defense and
Accounting Services (DFAS), providing management, administrative, program,
and budget assistance, Washington, DC 1979 - 1988 and 1991 - 1994