michael demore, mba, sphr

**** ******** ******* ***** ( Columbia, SC 29203 (

abk8uu@r.postjobfree.com 713-***-****

Human Resources Professional with Experience in Labor Relations and

Global Operations

SUMMARY OF QUALIFICATIONS

SUCCESSFULLY IMPLEMENTED PROGRAMS TO ACHIEVE CORPORATE GOALS

ABILITY TO MAINTAIN EXCELLENT LABOR MANAGEMENT RELATIONSHIPS

KNOWLEDGEABLE IN GOVERNMENT CONTRACTING, DOD AND MILITARY PROCEDURES

CAREER ACHIEVEMENTS

HANDS ON REVAMP OF AN HRIS SYSTEM PROVIDING INCREASED AUTOMATION AND

REPORTING ACCURACY

DIRECTED BOTH RAPID GROWTH AND DOWNSIZING INITIATIVES

WELL VERSED IN DEALING WITH DIVERSE WORKFORCES

PROFESSIONAL EXPERIENCE

DIRECTOR, HUMAN RESOURCES & INFO SYSTEMS MARCH 2008 TO JULY 2010

wackenhut services, llc (wsllc), Baghdad, Iraq

One of the largest security companies in the United States and the

leading provider of security services to the US Government.

. Developed a robust new employee orientation program that covers,

harassment, diversity, benefits, general policies and procedures,

dispute resolution and payroll procedures.

. Partner with the training department to conduct an extensive three-day

safety training program for all employees. Carefully walk employees

through all known hazards while operating in-theater. As new hazards

are identified by the military, personnel are given knowledge of these

issues by hands-on training, e-mail or other appropriate media that

can be rapidly disseminated.

. Serve as a key member of the Safety Board to constantly monitor the

safety program, make recommendations regarding the safety programs and

policies. Perform an in-depth review of all accidents to determine

root cause, issue recommendations including punishment or reprimand

for violation of a rule or policy.

. Proactively created a program to determine overall employee

satisfaction Utilized a survey that covered employment and pre-

employment areas to understand any issues that could potentially

become disruptive. Organized information in electronic form with

statistical analysis to company management. Utilized results to change

programs and processes that were not effective or conducive for the

operation.

. Ensure compliance with all U.S. based labor laws (Title VII, ADA,

ADEA, and HIPAA) along with the Uniform Code of Military Justice

("UCMJ") and the Status of Forces Agreement with the Iraqi government.

. Automated the Affirmative Action Plan statistical reporting procedures

ensuring greater accuracy of data and expediting plan preparation.

. Provide training in HR Management on Performance Management,

Disciplinary Procedures, Harassment, Investigations. Writing

Performance Appraisals and other select topics to the Leadership

Academy, an internal group with potential for rapid career

advancement.

. Supervise the travel department with a staff of three, and coordinate

all personnel movements in-theater or out of country according to

established policy and guidelines.

. Automated the internal travel function from a manual system to

electronic with the capabilities to determine eligibility for leave,

personnel on leave, anticipated return dates generation of operational

readiness reports (adequate staffing levels on site) and summary

reports to finance for issuance of a lump sum travel benefit

reimbursement.

. Coordinate all payroll activities. Account for timesheets for all in-

theater employees for DOD compliance. Enter information into the

payroll gateway, reconcile the imputed information against timesheets

and forward to the home office for processing. Review the payroll

report from the home office for any possible errors or omissions.

Human resources manager/recruiter July 2003 March 2008

securiguard, inc. Arlington, VA

Provides security services, training, and risk and vulnerability

assessments to both the government and commercial sectors, nationally as

well as internationally.

. Managed the overall HR activities, including Talent Acquisition,

Performance Management, Safety, Training and Employee/Labor Relations

for 450 organized employees at three locations.

. Facilitated the Performance Management program to assist in employee

development aligning the overall business goals. The program consisted

of three areas, Performance Development/Evaluation, Performance

Improvement - employing a win-win coaching philosophy, and Performance

Discipline - ensuring consistency with corporate policy.

. Actively worked with managers and employees to address disputes or

misunderstandings resolving the majority of issues at a level

requiring no intervention from senior management.

. Monitored all disciplinary matters reviewing documentation and

performing investigations as necessary to ensure consistency with

applicable labor laws, labor contracts and company policy.

. Served as a key member of the labor contract negotiations team

providing data for economic items based on current market information.

Wrote contract proposals dealing with disciplinary matters and general

language to clarify existing ambiguities.

. Played a pivotal role in hiring over 200 employees after the award of

a major contract. All employees were recruited, screened, hired and

trained ahead of commencement of the award. Efforts resulted in

profound thanks from company executives on a job well done.

. Teamed with all stakeholders in the development and implementation of

a Safety Program that included an OSHA compliant manual, along with a

reporting procedure and methods for conducting accident

investigations.

. Brokered $100K contract with temporary employment agency to supply

staff for administrative support, health and fitness services.

. Oversaw a major reduction of force which included a WARN Act

notification. By the utilization of an empathetic approach with

employees, open communications and coordination of outplacement

assistance for training and other benefits there were no grievances

filed by the union or any charges by any regulatory agency.

Technology specialist/project manager November 1999 to February 2003

alltel residential lending solutions Jacksonville, FL

(The company was acquired by Lending Processing Services also in

Jacksonville)

A leading provider of mortgage loan processing services employing 8,900

with annual revenues of $2.7 billion.

. Provided quality user training, documentation and support for

automated mortgage loan servicing solutions. Produced manuals that

were comprehensive, easily understood at all levels and greatly

reduced the training time for new system during implementation.

. Facilitated hands on training to managers and IT support personnel on

operational capabilities of the system and the requisite technical

knowledge required for optimal performance.

. Due to quality of the materials, speed of implementation and client

satisfaction with the package the company was able to secure over $200

million in new business during tenure.

Education AND TRAINING

Master of business administration 2002

University of Phoenix Jacksonville, FL

bachelor of arts-general education 1997

William Carey University Gulfport, MS

PROFESSIONAL affiliations & certifications

MEMBER, SOCIETY FOR HUMAN RESOURCE MANAGEMENT (SHRM)

Senior Professional in Human Resources (SHPR)

American Society for Quality: Six Sigma Green Belt

Member, American Payroll Association (APA)

Computer Proficiencies

Operating Systems: Microsoft Windows; Linux; IBM CICS

Programming: SQL; COBOL

Applications: PeopleSoft HRIS; Microsoft Office-Word, Excel, Access,

Outlook

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