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Customer Service Manager

Location:
Kansas City, MO, 64133
Posted:
September 12, 2010

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Resume:

Kandy Ross

**** ****** *******, ** *****816-***-**** or 816-***-**** • abk8uk@r.postjobfree.com

Kandy Ross

Objective

I am seeking full time employment in a fun and challenging environment with competitive salary and benefits.

E xperience

July 2005 – Nov 2009

Equity Management Lee’s Summit, MO

Assistant Manager/Property Manager

Writing monthly narratives and Collecting and posting rent

Multi tasking - Answering Phone and Helping show property

Responsible for all work orders, filing, bookkeeping, and making schedule

July 2004 – July 2005

Bank Of Lee’s Summit Lee’s Summit, MO

Teller

Promote and maintain positive relations with all contacts, customers and potential

customers

Contribute to the fulfillment of department and company objectives and goals

Perform as a team member in allocating and coordinating the work flow

May train new employees and answer co-worker questions

Will be involved in ordering, receiving, verifying, and distributing cash

Operates a teller's window to serve the bank's customers by

o Accepting retail and/or commercial deposits, verifying cash and endorsements and

giving customers their receipts.

o Identifying customers and cashing checks, or referring customers to an officer for

authorization to cash checks.

o Accepting savings deposits and withdrawals, verifying signatures.

o Providing additional customer services including Cashier’s Checks, Personal Money

Orders, Savings Bonds, Travelers' Checks, Food Stamps, Stop Payments, and

Certificates of Deposits.

o Balances cash daily

o Accepting payments for all loan

Comply with all department and company policies and procedures

Aug. 1999 – July 2004

Goodwill Industries Grandview, MO

General Manager

• Promote, polite and friendly customer service

• Cash handling- receiving credit card payments as well as cash payments and balancing cash draw at the

end of shift

• Multi Tasking – Answering Phone and Helping with in store displays

Administrative duties - cash sheet, inventory orders, and make schedule

• Stocking – counting and ordering inventory and restocking shelves

Kandy Ross

Sept. 1986 –July 1998

Perkins Lee’s Summit, MO

General Manager/Food Production Manager

• Customer Service

• Cash handling- receiving credit card payments as well as cash payments and balancing cash drawers

• Multi Tasking – Answering Phone and Helping with in store displays

Server, cook, hostess, cashier, bookkeeper, and baker

Ordering food, controlling food cost/labor cost

Education

1978 - 1981

Van Horn High School Independence, MO

High School Diploma

Computer Training

Jenark Software 4yrs

Boston Post Software 1 yrs

Real Page Software 1yr

Cornerstone Software 3yrs

EIV Employment Income Verification 6months



Contact this candidate