* * * * ** E WO O D OA K C I B O L O, T X * *** *

210-*-*-*-**** • A A J S 5 @ YA H O O . C O M

S U Z A N N E M . S AY L O R

OBJECTIVE

Seeking a position in a office environment allowing me to fully utilize my skills and

abilities for the betterment of myself and the company.

WORK OF EXPERIENCE

June 2009 Aug 2010 Mendota Community Hospital Mendota, IL

CNA

Providing nursing and other nursing related services to patients.

Ensure the safety and security of the patients.

Charting and documentation into Meditech of all activities.

Reporting to the nurses of the status of the patient with monitoring the

patients continuously.

Hourly rounding and also check vitals signs as needed.

December 2006 June 2009 Mendota Community Hospital Mendota, IL

Patient Financial Services

Customer Service/Billing Clerk/Accounts Receivable

Posted all payments onto patients accounts in LSS.

Entered all charges for Emergency visits and also Occupational Health.

Managed money by balancing daily.

Downloaded Medicare and Blue Cross Blue Shield payments daily.

Made Collection Calls, answered phone calls.

Entered denials onto patients accounts also made phone calls to insurance

companies about pending payments.

Printed month end reports to make sure books balanced monthly.

June 2005 December 2006 Freight House Grille Mendota, IL

Supervisor/Manager/Waitress

Scheduled all Wait Staff

Monthly Inventory

Payroll

Entered all money collected by wait staff into computer, made daily deposits.

Waited on tables if short staff.

Made sure all guests were satisfied with their service and meals.

Planned events such as business meetings, banquets and wedding receptions.

Planned their needs by budgeting, décor and also selecting food menus.

EDUCATION

1994 1998 Mendota High School Mendota, IL

General

2009 Present Illinois Valley Community College Oglesby, IL

General

REFERENCES

DeeAnn King 815-***-****

Lori Arteaga 815-***-****

Bria Schultz 815-***-****

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