Gina Jones *** Wynbrooke Trace, Hendersonville, TN 37075

ph 615-***-**** abk8u5@r.postjobfree.com

PROFESSIONAL HIGHLIGHTS

Human Relations Management, Bachelors Degree

Ten years experience with a major corporate healthcare provider in

Corporate Legal, Ethics & Compliance, Human Resources

Paralegal experience and education in health law, employment law, labor

relations, EEOC, and employment discrimination lawsuits

Contract Management of National Agreements, Participation Agreements,

Purchasing Agreements

Versed in Stark law, Anti-kickback, HIPAA, and Medicare regulations

Paralegal Case Management of a 500 client base for District Attorney

Analysis of legal documents for determination of legal action, filing

and enforcement through court systems

Successful search and investigative skills in locating evasive

respondents to legal action

Employee Relations/Conflict Resolution for over 180,000 employees and

200 facilities.

Human Resources Generalist for 1,300 employees of a multi-unit Shared

Services

Employee Relations, Staffing, Compensation, Recruitment, Benefits

Administration, Management of Workman's Compensation and FMLA Leave of

Absences, HR Resource for Shared Services Field Management

Excellent organizational, mathematical, analytical, interpersonal and

customer relations skills

Excellent written and verbal communication skills with the ability to

successfully multi-task multiple priorities and work independently and

as a team member

Ability and initiative to work independently on complex projects

Interpersonal savvy and understanding of organizational dynamics

Strong initiative, results driven, and ability to determine appropriate

course of action in dealing with all individuals in a professional

manner.

WORK EXPERIENCE

2008 to Dollar General Corporation, Goodlettsville, Tennessee

present Dispute Resolution Coach, Human Resources

Mediation of disputes through Human Resources Alternative Dispute

Resolution Department for conflict resolution/employee relations.

Specifically, dispute of termination, final counseling, demotion,

as well as allegations of harassment or discrimination for 80,000

employees and 7,000+ facilities.

Evaluated the seriousness of allegations presented, and developed

and executed investigative plans into various aspects of

compliance related activities in the corporation with a

demonstrated knowledge of compliance related concepts and company

policies and procedures.

Conducted investigations and reviewed prior decisions and

investigations for thoroughness and appropriateness, identified

areas of deficiencies and opportunities for improvement, and

worked with management and investigators to correct deficiencies.

Ensured disciplinary actions were appropriate in response to

investigations.

Identified trends thru analysis of data in resolving disputed and

reported issues to mitigate employment risks and liabilities.

2000 HCA Inc., Nashville, Tennessee

to 2008 Promoted in Human Resources, Ethics & Compliance, and Corporate

Legal Operations

HR Generalist / Recruiter

Employee Relations, Staffing, Compensation, Recruitment, Benefits

Administration, and Management of Workman's Compensation and FMLA

Leave of Absences in entirety

HR resource to line management, provided consultation, guidance

and support for corrective action performance management process

and resolution of complex employee issues.

Actively recruited and selected for approximately 1,300

employees, with primary focus on Accounting Managers, Financial

Analyst, Business Analyst, and IT&S Mgmt and Support.

Reviewed and/or created new or revised job descriptions for

entities within area of responsibility.

Coordinated benefits functions for Shared Services entities.

Analyzed/reviewed discipline records and grievance activity.

Investigated discrimination/harassment complaints to resolution

of employee grievances.

Represented company at unemployment compensation hearings and

EEOC investigations.

Assisted in planning and coordinating employee recognition and

social events.

Region-wide communications efforts.

Developed action plans in response to feedback from various

employee surveys.

Administered pay systems and programs for Shared Services

entities.

Employee Relations Manager / Ethics &

Compliance

Managed investigations in response to Ethics Line calls for

Employee Relations/Conflict Resolution for over 180,000 employees

and 200 facilities.

Evaluated the seriousness of allegations presented, and developed

and executed investigative plans into various aspects of

compliance related activities in the corporation with a

demonstrated knowledge of compliance related concepts and company

policies and procedures.

Reviewed investigations for thoroughness and appropriateness,

identified areas of deficiencies and recommended or approved

corrective measures.

Ensured disciplinary actions were appropriate in response to

investigations.

Identified trends and set unprecedented records in resolving

reported matters.

Legal Assistant / Legal Ops

Administrative support to corporate legal counsel primarily

regarding group participation agreements.

Contract management of three major participation agreement

projects for approximately 200 facilities and 180,000 employees

(HealthTrust Purchasing Group, Energy, and Physician Agreements),

which involved national agreements, participation agreements, and

purchasing agreements.

Quality Assurance Data Analyst / HCA Memorial Hospital (1994-96)

Collected/compiled statistical healthcare data and reported

outcome to medical staff, hospital departments and outside

agencies (JCAHO).

Created reports for housewide indicators, impact days, variance

analysis for pathways, mortality review statistics, and LOS/case

mix.

Coordinated over 400 physician Quality Assurance files for

credentialing.

Program Manager / Education Department, HCA Memorial Hospital

(1994-96)

Provided administrative support for Education Department and LPN

School of Nursing.

1997 - District Attorney General, Sumner County, Tennessee

1999 Case Manager / Paralegal

Paralegal case management of a 500 client base: Interviewed

clients to determine appropriate legal course of action,

including legal document review/assessment, prepared and filed

appropriate legal action with the court system regarding

establishment of paternity and child support collection, as well

as demonstrated successful search and investigative skills in

locating evasive respondents to legal action.

Achieved highest single collection for the District Attorney in

child support enforcement during first year of employment with

the Sumner County D.A.

1996 - King & Ballow Law Office, Nashville, Tennessee

1997 Legal Assistant / Labor Relations / Employment Law

Employment law legal assistant with primary responsibility to

respond to EEOC complaints and employment lawsuits regarding

discrimination and harassment.

EDUCATION

Trevecca Nazarene University, Nashville, Tennessee

B. A. - Human Relations Management

LICENSES

Real Estate Affiliate Broker License, Tennessee

REFERENCES

Lawrence Ray Whitley, District Attorney General

Sumner County District Attorney's Office

113 West Main Street, Gallatin, TN 37066, ph. 615-***-****

Richard A. Tompkins, Assistant District Attorney General

Sumner County District Attorney's Office, Child Support

Enforcement Division

109 West Main Street, Gallatin, TN 37066, ph. 615-***-****

Captain David Lame, Chief of Detectives

Gallatin Police Department

130 West Franklin Street, Gallatin, TN 37066, ph. 615-***-****

Asa Young, Western Division, Ethics & Compliance

HCA Inc., Ethics, Compliance & Corporate Responsibility

One Park Plaza, Nashville, TN 37021, ph. 615-***-****

abk8u5@r.postjobfree.com

Wanda Bilbrey, Senior Grants Administrator

Vanderbilt University, 2525 West End Ave, Floor 8, Nashville, TN

37203

ph. 615-***-**** abk8u5@r.postjobfree.com

Gloria Avila, HR Alternative Dispute Resolution Coach Manager

Dollar General Corp, 100 Mission Ridge, Goodlettsville, TN 37072

ph. 615-***-**** abk8u5@r.postjobfree.com

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