Sean Majewski
**** ********* ****, ******, ** ***17 614-***-**** ********@***.***
Frontier Communications, Marion, OH
Wor Work Experience Director of OSP Investment Optimization July 2010 to
Present
Project manage proactive maintenance programs
Responsible for ensuring optimum return on investment
Drive efficiencies with decreasing volumes and expense reduction
Verizon Communications, Marion, OH
Director of Customer Operations Dec 2007 to July
2010
• Responsible for the quality, productivity, revenue, technician sales, employee
safety, budget attainment and PUC targets for OH, MI, NC and SC
Removed Ohio from PUCO Penalty Stipulation
Verizon Communications, Bloomington, IL
Area Manager of Customer Operations Nov 2006 to Dec
2007
• Responsible for driving technician sales and referrals
• Marc Center Top 20 recognition for Bloomington, IL fundraising
• Responsible for quality, productivity and revenue targets for the Central
Illinois District
Verizon Communications, Irving, TX
Remote Operations Support Manager–FiOS and Core Nov 2005 to Nov 2006
• Managed 3 Senior Consultants for DRC, I&M, and Construction
• Reviewed bulletins and flashes prepared by ROS staff before field
implementation
Verizon Communications, Irving, TX
Senior Staff Consultant FiOS Feb 2005 to Nov
2005
Assisted in the development and implementation of FiOS
Partnered with operations to improve FiOS productivity and time coding
Conducted time and motion studies on FiOS installations
Verizon Communications, Irving, TX
Remote Operations Support Specialist Mar 2004 to Feb
2005
Developed and implemented new programs
Ensured compliance to Verizon policies and procedures
Conducted quality audits
Verizon Communications, Carrollton, TX
Local Operations Manager Mar 2001 to Mar
2004
Managed LCOM budget, productivity and customer satisfaction objectives
Drove technician sales and referrals
Verizon Communications, Irving, TX
Safety Consultant – NE Division Jul 1998 to Mar
2001
Responsible for safety in Northeast Division of Texas Region
Conducted training for Local Managers on Behavior Based Safety
Acted as Corporate Ergonomist
Liberty Mutual Insurance, Irving, TX
Senior Loss Prevention Specialist Sep 1996 to Jul
1998
Responsible for consulting with customers to improve safety performance
Evaluated the potential liability to the company on various coverage’s
Consulted with clients in the Region VI OSHA programs
EBI Companies, Hurst, TX and South Bend, IN
Accident Prevention Specialist May 1995 to Sep
1996
Partnered with clients to achieve the lowest Experience Modification
Factor
Developed training programs tailored to each customer to deliver a Zero
Accident Culture
Carpenter Companies, Elkhart, IN
Division Safety Manager May 1994 to May
1995
Responsible for all safety matters in 6 Midwest production facilities
Produced Company Safety Videos
Achieved over 3 Million people hours without a Lost Time Accident
Production Supervisor Jul
1993 to May 1994
Process Orientation Team Leader
Kaizen Team Leader
Attained first perfect 145 Audit in Automotive Branch History
Purdue University, West Lafayette, IN Aug 1988 to May
Education 1992
Bachelor of Science in Organizational Leadership
Minor in Health and Safety
Certifications World Safety Organization – Certified Safety Specialist 1995 to Present
Certified Utility Safety Administrator 2000 to Present
Field Safety Representative – State of Texas 1995 to Present