Project Manager Management
Resume:
RESUME OF RICHARD T. WHITE
Experience Summary:
. Dynamic project leader with 30 years of software
development and deployment experience
. 3.5 years of banking/financial industry experience
. Extensive web and windows based project/product/portfolio
management experience
. Extensive experience in designing, developing, testing
and deploying complex business applications
. Extensive application and data migration, data feed, and
application program interface experience (API)
. Excellent communication skills, effectively communicating
with technical, business and executive customers
. Versed in multiple SDLC methodologies, including Agile,
Iterative, Scrum, and PMBOK
. Developed B2B, B2C, COTS, MOTS, and customized for-sale
and in-house software products
. Successfully managed in-house, outsourced and offshore software
projects.
. Launched 4 new software products for HP, successfully deploying at
over a dozen HP customers, including Visa Columbia, Toronto Dominion
Bank, Chase, Desjardins, Safeway, The Home Depot.
. Developed and managed over a dozen business application portfolios,
each with multiple products to support enterprise business processes
(ERP).
. Successfully led a 16,000 man-hour, 4 company IT/IS merger which is
now FedEx Freight
. Versed in PMLC, including integration, scope, time, cost, quality,
human resource, communication, risk and procurement management. PMP
certification in progress.
Technology:
Hardware: PC, Intel Servers, NonStop, AS/400, IBM Mainframe, RS6000, Sun
Operating System: Windows 7/XP/NT/2000/98/95/3.1x, Guardian A/B/C/D
Series, OS/400, MVS, AIX, Solaris
Software: MS Office 2007 (Project, Sharepoint, Workspace, Word,
PowerPoint, Excel, Outlook), Visio, HP NonStop SST
Solutions, OpenView OVNM & OVNPM, Enterprise Staffing
Center (CRM), Quickbooks, Misc. NonStop Software, HP
Service Center, .Net 2.0 KPI Dashboards, PMIS
Methodology: Iterative, Agile, XP, PMBOK, RAD, JAD, Six Sigma, ITIL,
Waterfall, POP, Navigator, MRD, PRD, BRD, FSD, PSD, SRS,
WBS, PMBOK PMLC
Database: MS SQL Server, Oracle, NonStop SQL, MS Access 2/7, Enscribe,
VSAM
Platforms/IDE: Visual Studio (.net 2.0 & .net 4.0), J2EE, Pathway
Employment History:
2009 May HR Management Group, Inc.
2010 Current Senior Product/Project Manager
Led the development of 6 web-based Staffing, HRMS, and CRM
related software products, including Applicant Tracking,
HRIS, CRM and Resume Importation, Employment Verification
and Job Board applications. Managed local and offshore
development teams using Agile SDLC and PMBOK PMLC to
complete product development on time and under budget.
2007 February Director of Professional Services-ESQ Business
Services, Inc. (In partnership with
2009 May Hewlett Packard)
ESQ is the OEM for HP SST Solutions. In collaboration with
HP, led software and services integration projects for
proof-of-concept, test and production deployments,
including; scope, analysis, SOW, customization,
installation, training and on-going support for over a
dozen HP customers, including VISA Columbia (Credibanco),
Chase, Toronto Dominion Bank, Desjardins, Safeway, The Home
Depot and other banking/retail customers. The SST Solutions
provided previously invisible insight into transaction and
device state management. Projects were all performed on-
time and within budget. Projects enabled key business
leaders to view transaction KPI for various LOBs that were
previously invisible, enabling better Business Intelligence
and adjustment to best practices.
Worked directly with HP product managers, sales, services,
and executives to create market positioning, pricing,
marketing communications, product demos, SOW templates, DB
sizing and installation estimate spreadsheets, and related
collateral materials required for launch the SST Solution
products. Utilized Salesforce.com CRM to manage sales
workflow. Sold over $2MM in software & services while
products were in HP's Beta and Controlled Release phases.
As of May 2009, products were not in HP General Release
phase.
2005 October Special Projects Manager/Software Development
Manager - Pre-Employ.com
2006 June
Hired to expand corporate technology into new markets.
After 2 months, was put in charge of Pre-employ's software
portfolio of products. Led the complete development
lifecycle and successful launch of Past-employ.com. Managed
multiple internal and offshore software development
projects using MS Project, VB .Net and MS SQL Server,
including the redesign of www.mybackgroundcheck.com and pre-
recruit software. Deployed MS Dynamics CRM.
1995 August Cypress Human Resources/Xtend Technologies
2005 October Senior Product/Project Manager
Led the development and deployment of web and windows based
software products, including Applicant Tracking, HRIS, CRM
and Resume Importation applications. Defined product scope,
organized strategic planning, tracked changes, hired and
managed developers, and managed product cost, quality and
risks. Coordinated communications between internal and
external customers needed to effectively obtain consensus,
buy-in, and successful execution of strategic plans.
Successfully implemented software solutions at over a dozen
companies, including FedEx, Centillium Communications, and
Lantern Communications. Developed and performed internal
and external user training.
1993 September Senior IT Consultant
1995 August Various Customers
Senior Project Manager
Hewlett Packard - 2-Tier Distribution Channel Management
System
Developed Project Charter, including preliminary scope,
analysis, requirements definition, project plans, and high-
level design of a new information management system for
Channel Marketing Second Tier Reseller information. The
project was completed using Ernst & Young's Navigator
methodology. Led several JAD sessions of up to 20
stakeholders, SMEs, managers and users from multiple
divisions and corporate departments within HP to create a
project consensus and expectation. Findings were presented,
accepted and adopted by HP Executives.
Senior Product Manager
BioData - Screen Project
Led development effort on a proprietary software
development project that was having quality issues and
running behind schedule. The suite of high-end
biotech/pharma clinical trials applications were
revolutionary and have been responsible for assisting many
companies to develop life saving/extending drugs more
efficiently. Product was sold to MDLI.
Senior Project Leader
Banamex/Banco National de Mexico - Consultant of ESQ
Business Services
Spearheaded an operations automation product rollout and IS
performance improvement team for one of the world's largest
banks, which reduced operations staff by 50%.. Reviewed and
improved Tandem Computers based Investment Banking and
ATM/Credit Card systems, supporting over $40 billion a year
in transactions, saving an estimated $25MM annually.
Improved application performance and efficiency by reducing
system response time in half. Wrote SOPS and system
performance guidelines. Developed Backup/Restore and
Disaster Recovery Plans, Tandem Security Standards, and
Operations Automation. Consulted on IT reorganization of
1,200 employees, including the development of job
descriptions, advancement matrices, and management
reassignment for improved efficiency purposes. Created,
presented and sold several additional IS projects to
Banamex.
1978 June Senior Manager of IS
1993 August Viking Freight
During 15 years of employment with a $1.2 Billion-a-year
national transportation carrier, managed portfolio of
applications with a $20M budget, 50+ software development
personnel, and a team of subordinate 10 Managers and
Supervisors. Successfully deployed new application, as well
as enhanced existing applications with all company ERP
software portfolios. Managed numerous data migrations,
application migrations, and API development efforts.
Portfolios included EDI, Payroll, Accounting, Rating,
Billing, A/R, A/P, Sales and Marketing, Pricing,
Operations, Shipment Control, and others application areas.
Performed Programming Department staffing and training.
Developed strong leadership and management skills and
techniques. Responsible for all Viking Freight System,
Coles Freight, Spartan Freight, and Central Freight
business application development environments. Developed
project management plans for over 300 projects, totaling
over 50,000 hours of new and maintenance software
development. Led t7he design and development of a
proprietary project management information system (PMIS).
Manager of Data Center Operations
Managed $12M budget production data center department.
Managed 20 Data Center Operations staff. Responsible for a
second Tandem Data Center at Corporate Headquarters used
for application development only. Managed third Data Center
running IBM System36 machines. Performed all production
support on-call duty. Performed staffing functions.
Performed all budgetary and management reporting. Ensured
proper scheduling of staff, as well as production and
development operations and implementations.
Senior Programmer/Analyst/Supervisor of Systems and
Programming
Supervised the corporate Systems and Programming
department, which consisted of 18 Programmer/Analysts.
Provided on-call support for all business applications.
Performed analysis, design, and coding of Tandem and IBM
applications. Reviewed and approved all system designs.
Analyzed, designed, coded, tested, and implemented the
Online Rating and Sales and Marketing systems.
Programmer/Analyst
Programmed on Tandem Pathway OLTP applications and
databases using COBOL, SCOBOL, TMF, DDL, Inspect, and other
utilities. Developed business applications for
transportation, rating, billing, invoicing, accounting,
sales, payroll, accounting, and other business functional
areas.
Senior Computer Operator/Programmer
Supported 7 x 24 x 365 Operation by working days, swings,
graves, weekends, or whatever was required. Developed
operations SOPs and training plans, designed, built and
maintained operations schedules, established duty manager,
backup/restore, and disaster recovery procedures.
Interfaced with entire user community, as well as technical
support and programming staffs.
Education: Project Management Professional (PMP) Certification in
progress - July 2010 to present
Continuing Education in Computer Science/Business
Management, Shasta College
Business Training:
Project Management
Leadership I, II, III, IV
Management I, II, III, IV
Team Building
Negotiating
Conflict Management
Various Technical Training Courses
Fluent in Spanish
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