Customer Service Manager
Resume:
Ashley Andrews
Greensboro, Ga. 30642
OBJECTIVE:
Self motivated, results driven office manager seeking a position that
offers advancement based on performance.
SUMMARY OF QUALIFICATIONS:
Nine years of hands-on experience working in an administrative
environment with excellent verbal and written communication skills.
Experienced in Word, and Excel with an in-depth understanding of word
processing systems as well as computer generated schedules and order entry
systems. Enjoy assisting and working with customers both internal and
external.
Always a team player who is able to work without constant supervision and
who has achieved recognition for outstanding work performance. Honest,
dedicated and reliable with the ability to work well with personnel from
different education and ethnic backgrounds. Fast learner willing to learn
new task and accept new challenges while striving to achieve positive
results.
WORK EXPERIENCE:
2006-Present
Peters Electric Inc.
Greensboro, Georgia
Office Manager
> Responsible for day to day office duties including customer service.
Traced administrative actions as to the dates of completion. Managed
complex filling systems with personnel and customer records.
> Maintained appointments between owner and clients. Ensure all task are
performed in accordance with pertinent directives.
> Work closely with owner to ensure over all satisfaction among clients
as well as personnel within the company.
> Managed weekly payroll including proofreading employee's earnings for
errors.
> Experienced in accounts payable and receivable. Managed company daily
banking transactions.
> Conducted follow-ups on correspondence sent to individuals. Prepared
inventory request with in the office.
2004-2006
Horizon Growers of Ga.
Greensboro, Georgia
Office Assistant
> Customer service responsibilities such as answering phone calls,
scheduling appointments and orders.
> Inventory management to ensure production needs were met.
> Production scheduler: managing and maintaining planting schedules.
> Managed customer returns
1999-2004
Andrews Trucking
Stockbridge, Georgia
Front office assistant
> Responsible for day to day office duties as well as customer service.
> Scheduling of shipments.
> Assistant to office manager.
References available upon request.
Contact this candidate