Customer Service Sales
Resume:
Holly Manning
Snellville, GA 30078
**************@*********.***
OJECTIVE: Entry level position with an emphasis in Business Marketing and
customer service to demonstrate leadership, creativity and
organizational skills.
SUMMARY: . Demonstrate leadership ability with high standards.
. Proven Customer Service skills to handle busy or difficult
situations.
. BBA with Major in Marketing, Minor in Business Management.
. Highly proficient with MS Word, Excel, PowerPoint and Internet.
EDUCATION: Bachelor of Business Administration Degree May 2009
Major - Marketing, Minor - Management Business
Columbus State University, Columbus, GA
GPA of 3.1
Courses taken include:
Management & Leadership Multimedia Marketing
Excellent Customer Service Marketing Techniques
Information Management Managerial Economics
EXPERIENCE: Marketing Consulting Assistant, Sept. 2009 to present
Susan Kliesen, Associate Broker - Grayson, Ga.
. Assist in producing weekly/monthly articles emailed to client
base.
. Create PowerPoint presentations to showcase sales offerings.
. Develop Excel spreadsheet macros to track sales and customer
data.
. Proofread and edit material on website copy and client
documents.
Customer Service Specialist, 2008 - 2009
Books-a-Million, Columbus, Ga.
. Assisted customers finding their desired selections while
suggesting others selections they might be interested in.
. Handled phone calls from customers promptly and thoroughly.
. Organized material on store shelves for best display of books.
Crew Leader, 2003-2008
RKJ Enterprises, Subway - Columbus, 2003 - 2008
. Ensure customer requirements are properly communicated and
followed.
. Maintain a well organized, professional and clean work
environment.
. Showed calmness under pressure in handling difficult
situations.
Contact this candidate