Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Newburgh, IN, 47630
Posted:
September 12, 2010

Contact this candidate

Resume:

ANNE DALE

*** ****** **** *****

Newburgh, IN. **630

Home: 765-***-****

Cell: 812-***-****

abk8l9@r.postjobfree.com

CAREER SUMMARY

Experienced professional with a proven track record of success in strong

leadership with all levels of management, employees and the public in Lean

Manufacturing and Administrative environments. Excellent oral and written

communication skills, problem solving skills, and cost saving strategies

with team lead experience. Proficient in Microsoft Word, Excel, Outlook,

SAP and Maximo.

PROFESSIONAL EXPERIENCE

WARRICK COUNTY COMMISSIONERS OFFICE, Boonville, IN.

12/2008 - Present

The Warrick County Commissioners Office is charged with executing the acts

legislated by the council, the collection of revenue, and managing the day-

to-day operations of the county government.

Clerical Assistant - COMOT

Assistant for three Warrick County Commissioners and the County

Administrator managing the functions of the county government.

. Provide extensive administrative support with heavy phone

intake/directing calls, computer usage/data entry and customer service

including trouble shooting and problem solving.

. Maintain financial budget and billing, and mange Accounts Payable and

Receivables.

. Complete documentation of all maintenance work orders and conduct the

tracking of all work order progress within the maintenance department.

UNIVERSITY OF EVANSVILLE, Evansville, IN.

10/2008 - 01/2009

The University of Evansville is a small, private university with

approximately 3,050 students and has received national recognition being

ranked within the top five universities in the United States for its study

abroad programs.

Administration Assistant Health Services

Provided clerical support within the Health Services department for the

University's daily operations.

. Assisted in the recruitment and retention of undergraduate and

graduate HSA students and supported the eight adjunct faculty.

. Facilitated the direction of marketing ideas and information for the

University's study abroad program.

. Administered student support including appointment scheduling and

management of student testing sessions.

KOHL'S, Evansville, IN.

08/2008 - 01/2009

Founded in 1962, Kohl's department stores have quickly become one of the

nation's largest retail stores in the nation.

Sales Associate

Responsible for maintaining outstanding customer service as per company

standards, generating sales, merchandising, and safeguarding company

assets.

. Maintained a solid product knowledge including an awareness of all

store promotions and advertisements, completed price changes within

the departments and assisted in floor moves, merchandising, display

maintenance and housekeeping.

. Processed and replenished merchandise, monitored floor stock, and

aided customers locating merchandise.

. Ensured outstanding customer service by providing a friendly

environment by greeting and acknowledging every customer, assisted in

ringing up sales at registers/bagging merchandise and communicated

customer requests to management.

ANNE DALE - PAGE 2

PROFESSIONAL EXPERIENCE (CONT'D)

MEAD JOHNSON NUTRITIONALS, Evansville, IN.

02/1978 - 08/2006

Mead Johnson Nutritionals is a global leader in infant and children's

nutrition with more than 70 products in over 60 countries in North America,

Latin America, Europe and Asia-Pacific.

Team Leader (04/2004 - 08/2006)

Accountable for establishing the direction and providing the leadership for

the production department with 22 employees.

. Responsible for managing, directing and scheduling 22 employees to

ensure production targets and goals were satisfied on high speed

equipment with an output in excess of seven million cases per year for

the Boost Nutritional Line.

. Transitioned team to "ship off the dock" for an annual savings of

$500,000, investigated and reported near misses/accidents and quality

issues and provided improvement recommendations, conducted monthly

safety audits and issued maintenance work orders to facilitate

corrections.

. Provided direction, training, and coaching to machine operators to

develop staff to achieve optimal line performance and implemented 5S

method of lean manufacturing.

Production Technician (06/2000 - 04/2004)

Responsible for operating five machines on the 13 ounce packaging line for

infant formula. Monitored, supplied and calculated inventory and

successfully completed Standard Timing Model.

Processing Utility Worker (11/1998 - 06/2000)

Ensured cleanliness of the filling room after production runs. Sanitized

line circuits for filling needs on the 13 ounce infant formula packaging

line.

Material Supplier (07/1992 - 11/1998)

Supplied cans and cases to the 32 ounce infant formula packaging line.

Completed Total Quality Management training and received an award for

reducing damaged cans in the packaging process.

Palletize Machine Operator (03/1991 - 07/1992)

Office Services (01/1991 - 03/1991)

13 Oz. Relief Operator (09/1987 - 01/1991)

Line Attendant Pharmaceuticals (06/1984 - 09/1987)

General Services (01/1979 - 06/1984)

Line Attendant Pharmaceuticals (02/1978 - 01/1979)

EDUCATION

UNIVERSITY OF EVANSVILLE, Evansville, IN.

Master of Science, Public Service Administration 05/2003

Bachelor of Liberal Studies 05/2001



Contact this candidate