Customer Service Manager

Margie Clevenger

***** **** ****** ***** **** phone 309-***-****

Brimfield, Illinois 61517 Mobile phone 309-***-****

EDUCATION

Illinois Central College, East Peoria, Illinois

• Associates Degree, May 2004

• Emergency Medical Technician – Basic, January 2003

Midstate College, Peoria, Illinois

• Airline and Travel Degree

Brimfield High School, Brimfield, Illinois

• High School Diploma

OFFICE SKILLS SALES SKILLS

Customer service proficiency Excellent oral

communication skills

Correct business letter writing Highly motivated

individual

Accurate keyboarding skills Outgoing personality

Precise word processing & formatting capabilities Proficient

computational capabilities

Ability to perform office management skills Skillful with sales

manager duties

WORK EXPERIENCE

Premier Concepts, 2109 SE J ST, Bentonville, AR 72712, 800-***-****

(May 2005-present)

Supervisor: James Paulmer

Territory Manager

• Daily travel to Wal-mart Super Centers

• Complete Audits’ Inventories

• Merchandising Products

• Increase Products’ Sales of Vendors

• Assist question/answering w/store Supervisors

Allegra Print and Imaging, 439 N. Henderson St., Galesburg, Illinois 61401.

309-***-****

(1992-May 2005)

Supervisor: M.J. Eberle

Store Manager

• Manage and assign daily tasks and supervise their

production

• Prepare daily records of clients’ accounts and company

reports

• Responsible for accounts receivable duties

• Ordered all supplies for business

Outback Steak House, 2601 W. Lake St., Peoria, Illinois 61615. (314) 843-

8399, Holly (JVP)

(October 2000-February 2005)

Supervisor: Miguel Garcia

Hostess (part-time) Server

• Responsible for phone reservations

• Greet and seat guests

• Attend to customers’ additional requests and needs

• Provided guests with food and alcoholic Beverages

American Speedy Printing, 1107 N. Eighth St., Pekin, Illinois 61554. (309)

353-8801

(1988-1992)

Supervisor: M.J. Eberle

Press Operator and Customer Service Representative

• Proficiently printed on Itek press

• Operated bindery equipment

• Assisted clients’ with all their printing and graphic needs

COMMUNITY ACTIVITIES

Emergency Medical Training (EMT) License

Brimfield Grade School Booster MemberAkron-Princeville Ambulance Volunteer

Brimfield Softball Concession Stand Volunteer

REFERENCES

Jeanne Bosecker

Dental Hygienist

Carol Stream, IL

Home 309-***-****

Mr. Duane Davies

Managing Partner

Outback Steakhouse

1409 North Veterans Parkway

Bloomington, Illinois 61704

Work 309-***-****

Mrs. Katherine Mitton

Guidance Office Secretary

Riverdale High School

28712 94th Avenue North

Hillsdale, Illinois 61257

Home 309-***-****

Contact this candidate