**** ***** **

Rockford, IL *****

Phone 815-***-****

FANNIE MULLINS

OBJECTIVE

I am seeking a challenging position where I may be able to utilize my

experience and use my skills to the mutual benefit of my employer and

myself.

PROFESSIONAL EXPERIENCE

Dispatch/Supervisor

Rockford, IL

Rockford Mass Transit District

July2003 to May 2008

Detail Oriented, great people skills, and I had the ability to multi-tasks.

. I was a supervisor for twenty drivers, I use a computerized system and

a two-way radio

. Balance mileages, deadhead reports and collection of money from

drivers, daily.

. Book rides for customers in a friendly and timely manner and good

customer service skills

. Preparation of various reports, data entry, mailing letters, typing

and departmental support, etc;

Operations/Receptionist Secretary

Rockford, IL

Rockford Mass Transit District Jan

1998 to July 2003

Process new employee's records and update old records into computer when

needed.

. Responsible for providing Finance Department with invoices for billing

customers.

. Process, count money and prepare bank deposit.

. Prepare new employee's records and update old records when needed.

. Delivery, sell tickets and clerical support for all departments.

. Prepare, process, and distribute statistical spreadsheets reports to

Managers.

Secretary/Receptionist

Rockford, IL

Rockford Mass Transit District Oct

1993 to Jan 1998

Answered all incoming calls on multi-line system and directed calls to

appropriate personnel.

. Served as a Receptionist by greeting customers, salespeople,

applicant, and other visitors.

. Provide route and schedule information by telephone or indirect

contact with customers.

. Provide clerical support for all departments; including typing.

Filing, mail, and data entry.

. Received information from other departments and maintained records on

spreadsheets.

File Clerk/Circulation Department

Fabricators and Manufacturers Associations

Oct 1992 to Sept 1993

Performed data entry and preparation for magazine mailing on personal

computer

. Performed basic clerical duties, some of which included typing and

filing.

. Process State ID codes for magazine adversting.

EDUCATION

. Jackson Abrams High School

Bessember, Alabama

. Rockford Valley College

Word Perfect & Window "98" (Certificate)

. Rockford Business College

Accountant 1st Course (Certificate)

AFFILIATIONS

. Production and Inventory Control

. W.C.O.I Center: Typing, Keypunch, and Data Entry

SOFTWARE/SYSTEM SKILLS

. WordPerfect, Corel Quattro Pro 8.0, Lotus

. Microsoft Office (Word, Excel)

LANGUAGE SKILLS

. Speak, read and write English

REFERENCES

Available on request.

Contact this candidate